Daily Papers

Network densification is a promising cellular deployment technique that leverages spatial reuse to enhance coverage and throughput. Recent work has identified that at some point ultra-densification will no longer be able to deliver significant throughput gains. In this paper, we provide a unified treatment of the performance limits of network densification. We develop a general framework, which incorporates multi-slope pathloss and the entire space of shadowing and small scale fading distributions, under strongest cell association in a Poisson field of interferers. First, our results show that there are three scaling regimes for the downlink signal-to-interference-plus-noise ratio (SINR), coverage probability, and average per-user rate. Specifically, depending on the near-field pathloss and the fading distribution, the user performance of 5G ultra dense networks (UDNs) would either monotonically increase, saturate, or decay with increasing network density. Second, we show that network performance in terms of coverage density and area spectral efficiency can scale with the network density better than the user performance does. Furthermore, we provide ordering results for both coverage and average rate as a means to qualitatively compare different transmission techniques that may exhibit the same performance scaling. Our results, which are verified by simulations, provide succinct insights and valuable design guidelines for the deployment of 5G UDNs.

Conversational assistants increasingly recommend follow-up edits to help users continue a task. Existing systems primarily target text-only interactions, leaving image-creation conversations underexplored. In image-creation tasks, useful follow-up edit suggestions must reflect user preferences, offer diverse directions, and remain executable on the current image. We collected 100,000 real multi-turn image-creation conversation samples from Qwen App and found that 80.1% are image-dependent, underscoring the need for multimodal recommendation. We address this setting with a three-stage framework. In Stage 1, we use real online data to build a human-reviewed table of appropriate follow-up editing intents, then create SFT targets and fine-tune a multimodal policy. In Stage 2, to align rule-guided SFT suggestions with actual user choices, we use user click feedback to optimize the policy through multi-objective reinforcement learning. In Stage 3, to reduce visual inconsistencies between suggested edits and the current image, we introduce a visual verifier as additional training supervision. Extensive experiments demonstrate that our framework significantly outperforms baselines on both automatic and human evaluations. In a live user-randomized A/B test with millions of users, our final framework reduces visual inconsistency from 3.7% to 0.9%. Furthermore, it significantly improves recommendation CTR by 32.70%, image take-away rate by 16.32%, and average conversation turns per user by 39.90% (all p<0.05).

Click-through rate (CTR) prediction is a critical task for many applications, as its accuracy has a direct impact on user experience and platform revenue. In recent years, CTR prediction has been widely studied in both academia and industry, resulting in a wide variety of CTR prediction models. Unfortunately, there is still a lack of standardized benchmarks and uniform evaluation protocols for CTR prediction research. This leads to non-reproducible or even inconsistent experimental results among existing studies, which largely limits the practical value and potential impact of their research. In this work, we aim to perform open benchmarking for CTR prediction and present a rigorous comparison of different models in a reproducible manner. To this end, we ran over 7,000 experiments for more than 12,000 GPU hours in total to re-evaluate 24 existing models on multiple datasets and settings. Surprisingly, our experiments show that with sufficient hyper-parameter search and model tuning, many deep models have smaller differences than expected. The results also reveal that making real progress on the modeling of CTR prediction is indeed a very challenging research task. We believe that our benchmarking work could not only allow researchers to gauge the effectiveness of new models conveniently but also make them fairly compare with the state of the arts. We have publicly released the benchmarking code, evaluation protocols, and hyper-parameter settings of our work to promote reproducible research in this field.

Evaluation budgets in agentic retrieval-augmented generation span questions, search trajectories, and repeated answers. We measure allocation precision, reading efficiency, and cost boundaries using a retrieval-feedback comparison on HotpotQA and MuSiQue. At 34.14--34.39M model tokens, broader question coverage lowers standard error by 33\% versus five reads and 12.6\% versus three trajectories. Archived nested and Q-only forecasts predict these allocations within 4.0\% and 3.5\%, respectively. Depth subsets establish no clear forecasting advantage beyond the two-trajectory audit. One-read variance penalties relative to the fitted optimum at the same token budget are 0--9.9\%, with substantial Pro uncertainty. Under recorded model fees, more questions beat more trajectories at search prices of \$0--1 per 1,000 requests; question-versus-read fee rankings remain unresolved. Temperature zero cuts answer disagreement from 14.3\% to 3.4\% while comparison precision stays similar. \par\medskip\noindentKeywords: Agentic RAG; Evaluation budget; Generalizability theory; Repeated sampling.

Enterprises connect language models to their own data through retrieval. The benchmarks that rank multi-hop retrieval systems leave out two facts a buyer needs before a published number can be used: whether the retrieval backbone may be deployed commercially, and what it costs to build. On licensing: the field's dense-retrieval anchor, NV-Embed-v2, is licensed cc-by-nc-4.0. Of the four leading MuSiQue systems we audit (HippoRAG-2, PropRAG, SAG, KET-RAG), three depend on it for their best numbers and none says so. On performance: we measure thirteen embedders from eight makers on one identical MuSiQue harness with bootstrap confidence intervals throughout. Until mid-2026 there was a real commercial tax: the best commercially-licensed embedder trailed the anchor by 2.31 Recall@5 points (95% CI [0.91, 3.71], p=0.001). NVIDIA's Nemotron-3-Embed-8B, released 2026-07-16, has closed it: +0.24 at Recall@5 (95% CI [-0.94, +1.43], p=0.69), -0.58 at Recall@10 (p=0.28). It matches the anchor, does not beat it, and is the only entrant that is commercially licensed, free to self-host, and indistinguishable from the anchor; every other entrant meeting the first two conditions sits 5.2 to 14.6 points below. The durable finding is the paid-versus-free divide: API embedders charge per token on every re-index, self-hosted ones charge nothing. On cost: three of five audited systems (adding Microsoft's GraphRAG) do not disclose indexing cost, and the only published GraphRAG dollar figures span 11x inside one third-party paper (USD 2.30 vs USD 24.94 to index a 5.64 MB corpus once); extrapolated to 1 TB that undisclosed choice separates roughly USD 428K from $4.6M. Our cost model keeps one-time embedding apart from recurring answering: at 1 TB, embedding sits 7.5x-900x below graph construction, and a year of answering at 10,000 queries/day sits 350x or more below it.

Individual user fairness is commonly understood as treating similar users similarly. In Recommender Systems (RSs), several evaluation measures exist for quantifying individual user fairness. These measures evaluate fairness via either: (i) the disparity in RS effectiveness scores regardless of user similarity, or (ii) the disparity in items recommended to similar users regardless of item relevance. Both disparity in recommendation effectiveness and user similarity are very important in fairness, yet no existing individual user fairness measure simultaneously accounts for both. In brief, current user fairness evaluation measures implement a largely incomplete definition of fairness. To fill this gap, we present Pairwise User unFairness (PUF), a novel evaluation measure of individual user fairness that considers both effectiveness disparity and user similarity. PUF is the only measure that can express this important distinction. We empirically validate that PUF does this consistently across 4 datasets and 7 rankers, and robustly when varying user similarity or effectiveness. In contrast, all other measures are either almost insensitive to effectiveness disparity or completely insensitive to user similarity. We contribute the first RS evaluation measure to reliably capture both user similarity and effectiveness in individual user fairness. Our code: https://github.com/theresiavr/PUF-individual-user-fairness-recsys.

Effective user representations are pivotal in personalized advertising. However, stringent constraints on training throughput, serving latency, and memory, often limit the complexity and input feature set of online ads ranking models. This challenge is magnified in extensive systems like Meta's, which encompass hundreds of models with diverse specifications, rendering the tailoring of user representation learning for each model impractical. To address these challenges, we present Scaling User Modeling (SUM), a framework widely deployed in Meta's ads ranking system, designed to facilitate efficient and scalable sharing of online user representation across hundreds of ads models. SUM leverages a few designated upstream user models to synthesize user embeddings from massive amounts of user features with advanced modeling techniques. These embeddings then serve as inputs to downstream online ads ranking models, promoting efficient representation sharing. To adapt to the dynamic nature of user features and ensure embedding freshness, we designed SUM Online Asynchronous Platform (SOAP), a latency free online serving system complemented with model freshness and embedding stabilization, which enables frequent user model updates and online inference of user embeddings upon each user request. We share our hands-on deployment experiences for the SUM framework and validate its superiority through comprehensive experiments. To date, SUM has been launched to hundreds of ads ranking models in Meta, processing hundreds of billions of user requests daily, yielding significant online metric gains and improved infrastructure efficiency.

While conversational recommendation systems provide a more natural user interface, they face the challenge of progressively discovering a user's needs before they can recommend an item that satisfies them. To evaluate the ability of AI agents at this elicitation process, we introduce τ-Rec-Books, a benchmark that holds each user request fixed while varying only when the user reveals their requirements: all at the start (volunteer), one at the start and the rest when asked (mixed), or some never (hidden). A hidden requirement can be found only by proposing books and inferring it from the user's accept or reject verdicts. We generate 450 tasks over a catalog of 20,000 books from Wikidata, develop a rule-based simulated user to answer the agent, and score recommendations against catalog metadata without an LLM judge. Across four agents and two search interfaces, success rates fall for every agent and interface, on average from 0.975 (volunteer) to 0.756 (mixed) and 0.283 (hidden). Mixed tasks fail mainly because agents do not ask, and when told to ask, every agent reaches at least 0.931. On hidden tasks, most failures come from agents recommending a book they never proposed to the user. When told to propose first, agents only match a simple baseline that proposes popular books, and stay well below one that uses rejection to rule out possible requirements. We release the catalog pipeline, task generator, simulated user, validators, reference agents, and all agent traces at https://github.com/nbharaths/tau-rec/tree/main/data/tracks/books-wikidata-v2.

Ad-load balancing is a critical challenge in online advertising systems, particularly in the context of social media platforms, where the goal is to maximize user engagement and revenue while maintaining a satisfactory user experience. This requires the optimization of conflicting objectives, such as user satisfaction and ads revenue. Traditional approaches to ad-load balancing rely on static allocation policies, which fail to adapt to changing user preferences and contextual factors. In this paper, we present an approach that leverages off-policy learning and evaluation from logged bandit feedback. We start by presenting a motivating analysis of the ad-load balancing problem, highlighting the conflicting objectives between user satisfaction and ads revenue. We emphasize the nuances that arise due to user heterogeneity and the dependence on the user's position within a session. Based on this analysis, we define the problem as determining the optimal ad-load for a particular feed fetch. To tackle this problem, we propose an off-policy learning framework that leverages unbiased estimators such as Inverse Propensity Scoring (IPS) and Doubly Robust (DR) to learn and estimate the policy values using offline collected stochastic data. We present insights from online A/B experiments deployed at scale across over 80 million users generating over 200 million sessions, where we find statistically significant improvements in both user satisfaction metrics and ads revenue for the platform.

In E-commerce, vouchers are important marketing tools to enhance users' engagement and boost sales and revenue. The likelihood that a user redeems a voucher is a key factor in voucher distribution decision. User-item Click-Through-Rate (CTR) models are often applied to predict the user-voucher redemption rate. However, the voucher scenario involves more complicated relations among users, items and vouchers. The users' historical behavior in a voucher collection activity reflects users' voucher usage patterns, which is nevertheless overlooked by the CTR-based solutions. In this paper, we propose a Deep Multi-behavior Graph Networks (DMBGN) to shed light on this field for the voucher redemption rate prediction. The complex structural user-voucher-item relationships are captured by a User-Behavior Voucher Graph (UVG). User behavior happening both before and after voucher collection is taken into consideration, and a high-level representation is extracted by Higher-order Graph Neural Networks. On top of a sequence of UVGs, an attention network is built which can help to learn users' long-term voucher redemption preference. Extensive experiments on three large-scale production datasets demonstrate the proposed DMBGN model is effective, with 10% to 16% relative AUC improvement over Deep Neural Networks (DNN), and 2% to 4% AUC improvement over Deep Interest Network (DIN). Source code and a sample dataset are made publicly available to facilitate future research.

Fast and reliable evaluation metrics are key to R&D progress. While traditional natural language generation metrics are fast, they are not very reliable. Conversely, new metrics based on large pretrained language models are much more reliable, but require significant computational resources. In this paper, we propose FrugalScore, an approach to learn a fixed, low cost version of any expensive NLG metric, while retaining most of its original performance. Experiments with BERTScore and MoverScore on summarization and translation show that FrugalScore is on par with the original metrics (and sometimes better), while having several orders of magnitude less parameters and running several times faster. On average over all learned metrics, tasks, and variants, FrugalScore retains 96.8% of the performance, runs 24 times faster, and has 35 times less parameters than the original metrics. We make our trained metrics publicly available, to benefit the entire NLP community and in particular researchers and practitioners with limited resources.

Large language models (LLMs) increasingly store user preferences in persistent memory to support personalization across interactions. However, in third-party communication settings governed by social and institutional norms, some user preferences may be inappropriate to apply. We introduce BenchPreS, which evaluates whether memory-based user preferences are appropriately applied or suppressed across communication contexts. Using two complementary metrics, Misapplication Rate (MR) and Appropriate Application Rate (AAR), we find even frontier LLMs struggle to apply preferences in a context-sensitive manner. Models with stronger preference adherence exhibit higher rates of over-application, and neither reasoning capability nor prompt-based defenses fully resolve this issue. These results suggest current LLMs treat personalized preferences as globally enforceable rules rather than as context-dependent normative signals.

Search Agents (SAs) typically leverage large language models (LLMs) to support complex information-seeking tasks by autonomously exploring web sources and synthesizing information into comprehensive responses. For SAs evaluation, prior benchmarks mainly focus on specialized tasks that are unlikely to arise in real-world user scenarios. Moreover, their reliance on coarse task-level rubrics often limits evaluation interpretability. To bridge this gap, we introduce DailyReport, an open-ended benchmark to evaluate SA capabilities on daily search tasks. It contains 150 open-ended tasks with 3,546 associated rubrics, capturing widely discussed and timely information demands of real-world users. Each task is decomposed into subtasks and evaluated with cascade rubrics across disentangled dimensions. Through cascade performance attribution and user-centric aggregation, we derive highly interpretable scores for each dimension, along with a user preference score. Our results on 17 agentic systems show that current systems still fall short of users' expectations. To facilitate future research, our dataset and code are made publicly available at https://github.com/AGI-Eval-Official/DailyReport.

Click-through rate (CTR) prediction is a critical problem in web search, recommendation systems and online advertisement displaying. Learning good feature interactions is essential to reflect user's preferences to items. Many CTR prediction models based on deep learning have been proposed, but researchers usually only pay attention to whether state-of-the-art performance is achieved, and ignore whether the entire framework is reasonable. In this work, we use the discrete choice model in economics to redefine the CTR prediction problem, and propose a general neural network framework built on self-attention mechanism. It is found that most existing CTR prediction models align with our proposed general framework. We also examine the expressive power and model complexity of our proposed framework, along with potential extensions to some existing models. And finally we demonstrate and verify our insights through some experimental results on public datasets.

Large Language Models (LLMs) can revolutionize how we deploy and operate Open Radio Access Networks (O-RAN) by enhancing network analytics, anomaly detection, and code generation and significantly increasing the efficiency and reliability of a plethora of O-RAN tasks. In this paper, we present ORAN-Bench-13K, the first comprehensive benchmark designed to evaluate the performance of Large Language Models (LLMs) within the context of O-RAN. Our benchmark consists of 13,952 meticulously curated multiple-choice questions generated from 116 O-RAN specification documents. We leverage a novel three-stage LLM framework, and the questions are categorized into three distinct difficulties to cover a wide spectrum of ORAN-related knowledge. We thoroughly evaluate the performance of several state-of-the-art LLMs, including Gemini, Chat-GPT, and Mistral. Additionally, we propose ORANSight, a Retrieval-Augmented Generation (RAG)-based pipeline that demonstrates superior performance on ORAN-Bench-13K compared to other tested closed-source models. Our findings indicate that current popular LLM models are not proficient in O-RAN, highlighting the need for specialized models. We observed a noticeable performance improvement when incorporating the RAG-based ORANSight pipeline, with a Macro Accuracy of 0.784 and a Weighted Accuracy of 0.776, which was on average 21.55% and 22.59% better than the other tested LLMs.

Character Error Rate (CER), the standard metric for OCR and vision-language models (VLMs), charges a typo as much as a wrong name. We introduce semCER, which keeps CER's alignment and denominator and charges each grapheme edit a severity from an LLM judge, with no word segmentation. Normalized CER keeps the score of a whole transcription, where it tracks readers as well as semCER or better, and semCER breaks that score down into named edits. The charges track readers' ratings edit by edit in English, Vietnamese, and Chinese and put the edits readers rate most severe near the top of a sorted list. On pairs drawn where CER and semCER disagreed, readers side with semCER more often than with normalized CER in English and Chinese, and equally often in Vietnamese. Across 16 languages, the judge charges a wrong diacritic or tone mark almost nothing in Spanish but nearly a wrong letter's severity in Telugu. Where we can count real words, a general VLM's wrong letter forms one far above chance while a classical pipeline's stays near it. We release the 61 million judged edits, the aggregated reader ratings, and the distilled scorer at https://github.com/nguyenx2t/semcer.

Rich user behavior data has been proven to be of great value for Click-Through Rate (CTR) prediction applications, especially in industrial recommender, search, or advertising systems. However, it's non-trivial for real-world systems to make full use of long-term user behaviors due to the strict requirements of online serving time. Most previous works adopt the retrieval-based strategy, where a small number of user behaviors are retrieved first for subsequent attention. However, the retrieval-based methods are sub-optimal and would cause more or less information losses, and it's difficult to balance the effectiveness and efficiency of the retrieval algorithm. In this paper, we propose SDIM (Sampling-based Deep Interest Modeling), a simple yet effective sampling-based end-to-end approach for modeling long-term user behaviors. We sample from multiple hash functions to generate hash signatures of the candidate item and each item in the user behavior sequence, and obtain the user interest by directly gathering behavior items associated with the candidate item with the same hash signature. We show theoretically and experimentally that the proposed method performs on par with standard attention-based models on modeling long-term user behaviors, while being sizable times faster. We also introduce the deployment of SDIM in our system. Specifically, we decouple the behavior sequence hashing, which is the most time-consuming part, from the CTR model by designing a separate module named BSE (behavior Sequence Encoding). BSE is latency-free for the CTR server, enabling us to model extremely long user behaviors. Both offline and online experiments are conducted to demonstrate the effectiveness of SDIM. SDIM now has been deployed online in the search system of Meituan APP.

Every public LLM cost calculator we surveyed treats GPU utilization as a fixed input -- entered by the user, baked in as a preset, or silently assumed at 100% -- never measured against the operator's actual load. We show that this assumption is the dominant source of error: on identical H100 hardware, effective cost spans \0.21 to 15.25 per million output tokens, an underutilization penalty of 2.5-24x across low-to-moderate enterprise loads (1-10 rps) and up to 36.3x near idle -- driven by one operator-controlled variable, offered request rate lambda, which sets in-flight concurrency via Little's Law and which no open-source calculator exposes. Because calculators take utilization as a user-supplied input, any utilization-naive estimate understates true cost by exactly 1/U, systematically mispricing self-hosting -- most severely over-selling it for low-traffic workloads. We propose a measurement methodology that parameterizes the relationship as C_eff = f(H, M, Q, lambda, L), validate it with 42 benchmarks across dense, ultra-sparse MoE, and sparse MoE models, and release vllm-cost-meter, an open-source cost meter that attaches to a live vLLM server and reports real \$/M-tokens against the operator's own traffic. We further show that FP8 quantization benefits the MoE architectures we tested roughly 2.2-2.4x more than the dense model (+69 to +74% vs. +31% peak throughput; n=3, broader validation needed), and our data are consistent with active parameter count, not total model size, being a primary predictor of saturation economics. To rule out single-hardware confounding we repeat the core sweep on A100 80GB PCIe (56 runs): the load-driven spread reproduces at 7.0-11.4x, the active-parameters ordering survives at FP8, and the dense-FP8 advantage inverts on silicon without native FP8 tensor cores -- a hardware-conditional caveat the framework already accommodates.

Multi-model routing has evolved from an engineering technique into essential infrastructure, yet existing work lacks a systematic, reproducible benchmark for evaluating vision-language models (VLMs). We present VL-RouterBench to assess the overall capability of VLM routing systems systematically. The benchmark is grounded in raw inference and scoring logs from VLMs and constructs quality and cost matrices over sample-model pairs. In scale, VL-RouterBench covers 14 datasets across 3 task groups, totaling 30,540 samples, and includes 15 open-source models and 2 API models, yielding 519,180 sample-model pairs and a total input-output token volume of 34,494,977. The evaluation protocol jointly measures average accuracy, average cost, and throughput, and builds a ranking score from the harmonic mean of normalized cost and accuracy to enable comparison across router configurations and cost budgets. On this benchmark, we evaluate 10 routing methods and baselines and observe a significant routability gain, while the best current routers still show a clear gap to the ideal Oracle, indicating considerable room for improvement in router architecture through finer visual cues and modeling of textual structure. We will open-source the complete data construction and evaluation toolchain to promote comparability, reproducibility, and practical deployment in multimodal routing research.

There is a rapidly growing number of large language models (LLMs) that users can query for a fee. We review the cost associated with querying popular LLM APIs, e.g. GPT-4, ChatGPT, J1-Jumbo, and find that these models have heterogeneous pricing structures, with fees that can differ by two orders of magnitude. In particular, using LLMs on large collections of queries and text can be expensive. Motivated by this, we outline and discuss three types of strategies that users can exploit to reduce the inference cost associated with using LLMs: 1) prompt adaptation, 2) LLM approximation, and 3) LLM cascade. As an example, we propose FrugalGPT, a simple yet flexible instantiation of LLM cascade which learns which combinations of LLMs to use for different queries in order to reduce cost and improve accuracy. Our experiments show that FrugalGPT can match the performance of the best individual LLM (e.g. GPT-4) with up to 98% cost reduction or improve the accuracy over GPT-4 by 4% with the same cost. The ideas and findings presented here lay a foundation for using LLMs sustainably and efficiently.

User modeling is critical for developing personalized services in industry. A common way for user modeling is to learn user representations that can be distinguished by their interests or preferences. In this work, we focus on developing universal user representation model. The obtained universal representations are expected to contain rich information, and be applicable to various downstream applications without further modifications (e.g., user preference prediction and user profiling). Accordingly, we can be free from the heavy work of training task-specific models for every downstream task as in previous works. In specific, we propose Self-supervised User Modeling Network (SUMN) to encode behavior data into the universal representation. It includes two key components. The first one is a new learning objective, which guides the model to fully identify and preserve valuable user information under a self-supervised learning framework. The other one is a multi-hop aggregation layer, which benefits the model capacity in aggregating diverse behaviors. Extensive experiments on benchmark datasets show that our approach can outperform state-of-the-art unsupervised representation methods, and even compete with supervised ones.

Telephone fraud is pervasive and costly, but its inner workings are rarely observed at scale. We analyze a complete corpus of 10,211 inbound scam and spam calls -- 913 hours of audio and 330,956 transcribed turns from 5,780 distinct numbers -- collected over 54 days by an AI voice-agent honeypot that answered callers and kept them talking, and introduced in a companion data descriptor. We separate outright scams, which solicit sensitive information, from the larger stream of predatory but legal lead generation ("spam") that feeds them. Scam operations keep office hours (6.6x more calls per weekday than weekend day); thousands of disposable numbers run a small catalog of recycled scripts (thirty opening clusters, half the traffic in the top five); and callers solicit identity anchors -- a home address and a date of birth -- far more often than payment credentials, pressing through persistence and manufactured authority rather than overt threats. Our central experiment asks: does it matter who picks up? Every seeded lead carried one of ten fictitious identities drawn uniformly at random, so the identity a fraud operation reaches is fixed before the caller exists. Across 1,823 randomized calls, scammers spent about 15% more conversational turns per decade of the target's apparent age (rate ratio 1.15, 95% CI 1.08-1.23; randomization p = 0.005) -- yet what they asked for did not change (26.3% of calls reached a request for sensitive information; odds ratio 0.99 per decade, 95% CI 0.90-1.08). A second experiment casts early detection as a benchmark: from a scammer's opening lines alone, on a caller-disjoint split, escalation is predictable at 0.72 ROC-AUC from the first line and 0.87 by the eighth, and a plain bag-of-words classifier matches a fine-tuned on-device language model. Telephone fraud emerges as a templated industry that varies how hard it works a target, but not what it wants.

Language models have graduated from being research prototypes to commercialized products offered as web APIs, and recent works have highlighted the multilingual capabilities of these products. The API vendors charge their users based on usage, more specifically on the number of ``tokens'' processed or generated by the underlying language models. What constitutes a token, however, is training data and model dependent with a large variance in the number of tokens required to convey the same information in different languages. In this work, we analyze the effect of this non-uniformity on the fairness of an API's pricing policy across languages. We conduct a systematic analysis of the cost and utility of OpenAI's language model API on multilingual benchmarks in 22 typologically diverse languages. We show evidence that speakers of a large number of the supported languages are overcharged while obtaining poorer results. These speakers tend to also come from regions where the APIs are less affordable to begin with. Through these analyses, we aim to increase transparency around language model APIs' pricing policies and encourage the vendors to make them more equitable.

Wu et al. (2026) showed that most frontier large language models (LLMs) recommend a sponsored, roughly twice-as-expensive flight when their system prompt contains a soft sponsorship cue. We reproduce their evaluation on ten open-weight chat models plus the two of their twenty-three models that are still reachable today (gpt-3.5-turbo, gpt-4o). All reported rates in this paper are produced under the same judge the original paper used (gpt-4o); we additionally store every label under an open-weight (gpt-oss-120b) and a smaller proprietary (gpt-4o-mini) judge for an ablation. Three findings emerge. First, a prose description of an LLM evaluation pipeline is not, on its own, sufficient for accurate reproduction: we surfaced three silent implementation failures that each shifted a reported rate by tens of percentage points. Second, the central claims do generalise - the gpt-3.5-turbo logistic-regression intercept of alpha = 0.81 is within four points of the original alpha = 0.86, and 200 of 200 trials on gpt-3.5-turbo and gpt-4o promote a payday lender to a financially distressed user. Third, a thirty-token user prompt that asks the assistant for a neutral comparison table first cuts sponsored recommendation from 46.9% to 1.0% averaged across our ten open-source models, and from 53.0% to 0% averaged across the two OpenAI models. AI literacy and price-comparison portals are likely market-level mitigations; the harmful-product cell is bounded by neither. Raw data, labels and analysis scripts are at https://github.com/akmaier/Paper-LLM-Ads .

Relevance and fairness are two major objectives of recommender systems (RSs). Recent work proposes measures of RS fairness that are either independent from relevance (fairness-only) or conditioned on relevance (joint measures). While fairness-only measures have been studied extensively, we look into whether joint measures can be trusted. We collect all joint evaluation measures of RS relevance and fairness, and ask: How much do they agree with each other? To what extent do they agree with relevance/fairness measures? How sensitive are they to changes in rank position, or to increasingly fair and relevant recommendations? We empirically study for the first time the behaviour of these measures across 4 real-world datasets and 4 recommenders. We find that most of these measures: i) correlate weakly with one another and even contradict each other at times; ii) are less sensitive to rank position changes than relevance- and fairness-only measures, meaning that they are less granular than traditional RS measures; and iii) tend to compress scores at the low end of their range, meaning that they are not very expressive. We counter the above limitations with a set of guidelines on the appropriate usage of such measures, i.e., they should be used with caution due to their tendency to contradict each other and of having a very small empirical range.

Defining query difficulty is one of the hardest problems in deployment engineering. Existing LLM routers rely on surface features such as domain labels, keywords, and token count, ignoring the within-domain variance that actually determines model success. Frontier models cost ten to one hundred times more than local open-weight models, so at production scale even small per-request savings become a direct cloud-bill lever. We present Brick, a multimodal router that scores each model on six capability dimensions, combines this with a per-query difficulty estimate, and dispatches via a cost-penalized geometric rule. A continuous preference knob lets operators slide between max-quality and max-saving profiles at deploy time. On a benchmark of 5,504 queries, Brick at max-quality reaches 76.98% accuracy, beating the best single model (75.02%) and all tested routers. At a neutral cost-quality profile, Brick achieves 74.11% accuracy at 4.71x lower cost than always using the strongest model. At min-cost, it cuts cost 22.15x with 11.85 points accuracy loss. Median latency drops from 51.2s to 22.8s.

Click-through rate (CTR) prediction is a crucial issue in recommendation systems. There has been an emergence of various public CTR datasets. However, existing datasets primarily suffer from the following limitations. Firstly, users generally click different types of items from multiple scenarios, and modeling from multiple scenarios can provide a more comprehensive understanding of users. Existing datasets only include data for the same type of items from a single scenario. Secondly, multi-modal features are essential in multi-scenario prediction as they address the issue of inconsistent ID encoding between different scenarios. The existing datasets are based on ID features and lack multi-modal features. Third, a large-scale dataset can provide a more reliable evaluation of models, fully reflecting the performance differences between models. The scale of existing datasets is around 100 million, which is relatively small compared to the real-world CTR prediction. To address these limitations, we propose AntM^{2}C, a Multi-Scenario Multi-Modal CTR dataset based on industrial data from Alipay. Specifically, AntM^{2}C provides the following advantages: 1) It covers CTR data of 5 different types of items, providing insights into the preferences of users for different items, including advertisements, vouchers, mini-programs, contents, and videos. 2) Apart from ID-based features, AntM^{2}C also provides 2 multi-modal features, raw text and image features, which can effectively establish connections between items with different IDs. 3) AntM^{2}C provides 1 billion CTR data with 200 features, including 200 million users and 6 million items. It is currently the largest-scale CTR dataset available. Based on AntM^{2}C, we construct several typical CTR tasks and provide comparisons with baseline methods. The dataset homepage is available at https://www.atecup.cn/home.

Annotation quality is difficult to sustain when campaigns span weeks or months with small annotator pools. We present a Setswana sentiment dataset of 3,565 tweets annotated by three native-speaker annotators across eight batches and examine why inter-annotator agreement (IAA) declines over time. Despite an aggregate Randolph's free-marginal Kappa of κ= 0.76, "excellent," per-batch κ falls by more than 32 points across the annotation task. Through six targeted analyses, we find that (i) label confusion concentrates on the negative/neutral boundary, (ii) two annotators show run-length drift consistent with autopilot labeling, and (iii) the dominant predictor of κ is temporal simultaneity: tweets labeled within one minute achieve κ= 0.98, while those labeled more than a day apart reach only κ= 0.65. Annotation speed and tweet-level linguistic features show no meaningful association with κ. We benchmark three open multilingual encoders and proprietary models (GPT-5 and Gemini) on three-class sentiment classification; fine-tuning yields gains of 29 to 43 macro-F1 points over pretrained baselines, with GPT-5 few-shot leading overall (62.2 macro-F1). We release the dataset, per-annotation timestamps, and analysis code to support reproducible quality auditing for future African language NLP resources.

The past two decades have witnessed the rapid development of personalized recommendation techniques. Despite significant progress made in both research and practice of recommender systems, to date, there is a lack of a widely-recognized benchmarking standard in this field. Many existing studies perform model evaluations and comparisons in an ad-hoc manner, for example, by employing their own private data splits or using different experimental settings. Such conventions not only increase the difficulty in reproducing existing studies, but also lead to inconsistent experimental results among them. This largely limits the credibility and practical value of research results in this field. To tackle these issues, we present an initiative project (namely BARS) aiming for open benchmarking for recommender systems. In comparison to some earlier attempts towards this goal, we take a further step by setting up a standardized benchmarking pipeline for reproducible research, which integrates all the details about datasets, source code, hyper-parameter settings, running logs, and evaluation results. The benchmark is designed with comprehensiveness and sustainability in mind. It covers both matching and ranking tasks, and also enables researchers to easily follow and contribute to the research in this field. This project will not only reduce the redundant efforts of researchers to re-implement or re-run existing baselines, but also drive more solid and reproducible research on recommender systems. We would like to call upon everyone to use the BARS benchmark for future evaluation, and contribute to the project through the portal at: https://openbenchmark.github.io/BARS.

Fairness and relevance are two important aspects of recommender systems (RSs). Typically, they are evaluated either (i) separately by individual measures of fairness and relevance, or (ii) jointly using a single measure that accounts for fairness with respect to relevance. However, approach (i) often does not provide a reliable joint estimate of the goodness of the models, as it has two different best models: one for fairness and another for relevance. Approach (ii) is also problematic because these measures tend to be ad-hoc and do not relate well to traditional relevance measures, like NDCG. Motivated by this, we present a new approach for jointly evaluating fairness and relevance in RSs: Distance to Pareto Frontier (DPFR). Given some user-item interaction data, we compute their Pareto frontier for a pair of existing relevance and fairness measures, and then use the distance from the frontier as a measure of the jointly achievable fairness and relevance. Our approach is modular and intuitive as it can be computed with existing measures. Experiments with 4 RS models, 3 re-ranking strategies, and 6 datasets show that existing metrics have inconsistent associations with our Pareto-optimal solution, making DPFR a more robust and theoretically well-founded joint measure for assessing fairness and relevance. Our code: https://github.com/theresiavr/DPFR-recsys-evaluation

Software delegates more of its branches to models every year: which queue a ticket enters, whether a command is safe to run, whether a claim clears without a person. What the program needs back is not prose. It is one of n declared options and a number it can threshold. Today that costs a round trip to a frontier model -- hundreds of milliseconds, a per-token bill, and a parser -- for a question that is usually a conjunction of three clauses. this-that-model-1.0 is a 2B-parameter typed decision model. Its answer is read directly from the hidden state at a designated position and restricted to the option set the caller declared, so no text is generated, nothing can be malformed, and every question in a request is answered in the same forward pass. It decides in 30.9 ms on one laptop GPU and generates zero output tokens doing it, where a frontier API call costs 8758 ms and the hosted systems that answer these questions well spend between 21 and 212 generated tokens per question thinking first, billed for every one. It sustains 32 decisions per second on one consumer GPU and never lets the state leave the machine. On a third party's recorded cohort of 68 decision questions, on their inputs and their wording, it scores 0.941 with a Brier score of 0.042, against 0.765 and 0.133 for the hosted service Jev on the same items. One pass of our 42-family internal suite takes 32 seconds and 0.000217 USD of electricity; the most accurate hosted model we measured needs 155.2 minutes and 10.636 USD. We also report where it loses. On multi-step arithmetic, which a single forward pass cannot carry intermediate results through, it scores 0.560 against their 0.98 to 1.00, and a targeted second training round improved the five task families it was written for and transferred to none of the other 13. The model is open-sourced in https://huggingface.co/flock-io/this-that-model-1.0

Search-augmented language models combine web search with Large Language Models (LLMs) to improve response groundedness and freshness. However, analyzing these systems remains challenging: existing datasets are limited in scale and narrow in scope, often constrained to static, single-turn, fact-checking questions. In this work, we introduce Search Arena, a crowd-sourced, large-scale, human-preference dataset of over 24,000 paired multi-turn user interactions with search-augmented LLMs. The dataset spans diverse intents and languages, and contains full system traces with around 12,000 human preference votes. Our analysis reveals that user preferences are influenced by the number of citations, even when the cited content does not directly support the attributed claims, uncovering a gap between perceived and actual credibility. Furthermore, user preferences vary across cited sources, revealing that community-driven platforms are generally preferred and static encyclopedic sources are not always appropriate and reliable. To assess performance across different settings, we conduct cross-arena analyses by testing search-augmented LLMs in a general-purpose chat environment and conventional LLMs in search-intensive settings. We find that web search does not degrade and may even improve performance in non-search settings; however, the quality in search settings is significantly affected if solely relying on the model's parametric knowledge. We open-sourced the dataset to support future research in this direction. Our dataset and code are available at: https://github.com/lmarena/search-arena.

Many NLP applications require manual data annotations for a variety of tasks, notably to train classifiers or evaluate the performance of unsupervised models. Depending on the size and degree of complexity, the tasks may be conducted by crowd-workers on platforms such as MTurk as well as trained annotators, such as research assistants. Using a sample of 2,382 tweets, we demonstrate that ChatGPT outperforms crowd-workers for several annotation tasks, including relevance, stance, topics, and frames detection. Specifically, the zero-shot accuracy of ChatGPT exceeds that of crowd-workers for four out of five tasks, while ChatGPT's intercoder agreement exceeds that of both crowd-workers and trained annotators for all tasks. Moreover, the per-annotation cost of ChatGPT is less than $0.003 -- about twenty times cheaper than MTurk. These results show the potential of large language models to drastically increase the efficiency of text classification.

Document retrieval is a key stage of standard Web search engines. Existing dual-encoder dense retrievers obtain representations for questions and documents independently, allowing for only shallow interactions between them. To overcome this limitation, recent autoregressive search engines replace the dual-encoder architecture by directly generating identifiers for relevant documents in the candidate pool. However, the training cost of such autoregressive search engines rises sharply as the number of candidate documents increases. In this paper, we find that large language models (LLMs) can follow human instructions to directly generate URLs for document retrieval. Surprisingly, when providing a few {Query-URL} pairs as in-context demonstrations, LLMs can generate Web URLs where nearly 90\% of the corresponding documents contain correct answers to open-domain questions. In this way, LLMs can be thought of as built-in search engines, since they have not been explicitly trained to map questions to document identifiers. Experiments demonstrate that our method can consistently achieve better retrieval performance than existing retrieval approaches by a significant margin on three open-domain question answering benchmarks, under both zero and few-shot settings. The code for this work can be found at https://github.com/Ziems/llm-url.

Click-through rate prediction is an essential task in industrial applications, such as online advertising. Recently deep learning based models have been proposed, which follow a similar Embedding\&MLP paradigm. In these methods large scale sparse input features are first mapped into low dimensional embedding vectors, and then transformed into fixed-length vectors in a group-wise manner, finally concatenated together to fed into a multilayer perceptron (MLP) to learn the nonlinear relations among features. In this way, user features are compressed into a fixed-length representation vector, in regardless of what candidate ads are. The use of fixed-length vector will be a bottleneck, which brings difficulty for Embedding\&MLP methods to capture user's diverse interests effectively from rich historical behaviors. In this paper, we propose a novel model: Deep Interest Network (DIN) which tackles this challenge by designing a local activation unit to adaptively learn the representation of user interests from historical behaviors with respect to a certain ad. This representation vector varies over different ads, improving the expressive ability of model greatly. Besides, we develop two techniques: mini-batch aware regularization and data adaptive activation function which can help training industrial deep networks with hundreds of millions of parameters. Experiments on two public datasets as well as an Alibaba real production dataset with over 2 billion samples demonstrate the effectiveness of proposed approaches, which achieve superior performance compared with state-of-the-art methods. DIN now has been successfully deployed in the online display advertising system in Alibaba, serving the main traffic.

Browser agents need to make decisions and execute actions on behalf of users while consuming untrusted webpages, creating opportunities for malicious instructions embedded in webpages to redirect legitimate tasks. We introduce BrowseSafe++, which extends BrowseSafe from 14,719 pages to 38,675 pairs of pages. Most of its prompt injections were observed in the wild on production websites. We keep each injection unchanged and rewrite the sensitive parts of the page around it to protect privacy. Each attacked page has a clean copy of the same page as its control. Both are provided as HTML, Markdown, an accessibility tree, and a screenshot. Every pair includes a user task and its expected answer. The benchmark includes twelve types of websites, from news articles to shared documents and forums, with 24 attack types appearing in 18 different locations on a page. We use these paired pages to train BrowseSafe-Guard, two 0.8B-parameter detectors for text and screenshots. Both achieve higher F1 scores than the detector based on frontier models, while keeping false-positive rates on benign pages and inference cost low. BrowseSafe-Adapt revises benchmark injections from browser-agent feedback, and attacks that succeed on only a few percent of tasks when replayed directly reach up to 95.41% success once adapted.

We present MTRAG-UN, a benchmark for exploring open challenges in multi-turn retrieval augmented generation, a popular use of large language models. We release a benchmark of 666 tasks containing over 2,800 conversation turns across 6 domains with accompanying corpora. Our experiments show that retrieval and generation models continue to struggle on conversations with UNanswerable, UNderspecified, and NONstandalone questions and UNclear responses. Our benchmark is available at https://github.com/IBM/mt-rag-benchmark

Large language model agents are increasingly connected to high-value resources, including external APIs, GPUs and servers, and workflows such as deployment and approval. Existing agent security research mainly focuses on attacks against information and agent behavior, while high-value resources have received less attention as attack targets themselves. To our knowledge, we are the first to identify and systematically study agent resource hijacking, in which attackers induce agents to use high-value resources for their own goals without directly obtaining those resources or their credentials. We introduce ResourceHijackBench, an executable benchmark and automated case-generation pipeline that covers six categories of high-value resources. It contains 300 attack scenarios and 900 attack prompts, and each case runs in an isolated local environment that records actual resource use. Resource hijacking remains effective across four model backends, with average attack success rates of 70.0% to 89.6%, and it also appears across two agent harnesses, with average ASRs of 84.1% on OpenClaw and 72.3% on Codex. In paired comparisons, resource hijacking achieves ASRs 62.4 to 84.0 percentage points higher than direct resource acquisition across the four model backends. Real-world experiments also demonstrate the practical effectiveness of resource hijacking. Among the three existing defenses we evaluate, the lowest average ASR is still 55.1%. We further propose ResGate, a pre-execution resource authorization defense that combines model-based resource-use extraction with deterministic policy enforcement based on trusted requester identity metadata, reducing the average ASR on OpenClaw to 23.6%. These results show that preventing direct access alone is not enough to protect resources that agents can still use on an attacker's behalf, and that explicit resource authorization can help reduce this risk.

In this paper, we introduce an authorship attribution method called Authorial Language Models (ALMs) that involves identifying the most likely author of a questioned document based on the perplexity of the questioned document calculated for a set of causal language models fine-tuned on the writings of a set of candidate author. We benchmarked ALMs against state-of-art-systems using the CCAT50 dataset and the Blogs50 datasets. We find that ALMs achieves a macro-average accuracy score of 83.6% on Blogs50, outperforming all other methods, and 74.9% on CCAT50, matching the performance of the best method. To assess the performance of ALMs on shorter texts, we also conducted text ablation testing. We found that to reach a macro-average accuracy of 70%, ALMs needs 40 tokens on Blogs50 and 400 tokens on CCAT50, while to reach 60% ALMs requires 20 tokens on Blogs50 and 70 tokens on CCAT50.

A unique aspect of ColBERT is its use of [MASK] tokens in queries to score documents (query augmentation). Prior work shows [MASK] tokens weighting non-[MASK] query terms, emphasizing certain tokens over others , rather than introducing whole new terms as initially proposed. We begin by demonstrating that a term weighting behavior previously reported for [MASK] tokens in ColBERTv1 holds for ColBERTv2. We then examine the effect of changing the number of [MASK] tokens from zero to up to four times past the query input length used in training, both for first stage retrieval, and for scoring candidates, observing an initial decrease in performance with few [MASK]s, a large increase when enough [MASK]s are added to pad queries to an average length of 32, then a plateau in performance afterwards. Additionally, we compare baseline performance to performance when the query length is extended to 128 tokens, and find that differences are small (e.g., within 1% on various metrics) and generally statistically insignificant, indicating performance does not collapse if ColBERT is presented with more [MASK] tokens than expected.

We introduce ÌròyìnSpeech, a new corpus influenced by the desire to increase the amount of high quality, contemporary Yorùbá speech data, which can be used for both Text-to-Speech (TTS) and Automatic Speech Recognition (ASR) tasks. We curated about 23000 text sentences from news and creative writing domains with the open license CC-BY-4.0. To encourage a participatory approach to data creation, we provide 5000 curated sentences to the Mozilla Common Voice platform to crowd-source the recording and validation of Yorùbá speech data. In total, we created about 42 hours of speech data recorded by 80 volunteers in-house, and 6 hours of validated recordings on Mozilla Common Voice platform. Our TTS evaluation suggests that a high-fidelity, general domain, single-speaker Yorùbá voice is possible with as little as 5 hours of speech. Similarly, for ASR we obtained a baseline word error rate (WER) of 23.8.

As large language models evolve from question-answering systems into general-purpose agents, evaluation must move beyond static answer correctness to assess multimodal perception, multi-step execution, tool use, and artifact delivery. However, existing benchmarks are often tied to specific task types, execution environments, or scoring protocols, limiting their comparability, interpretability, and reliability for deployment decisions. We introduce DAREBench (Deployment-Aware and Reliable Evaluation of Models as Agents), a benchmark designed to capture workload variation and support reliable agent evaluation. Built on a shared OpenClaw execution environment, DAREBench organizes 233 tasks selected and adapted from 22 source benchmarks into a 2times3 workload matrix defined by input modality and execution form, and evaluates them under a unified contract-based protocol with evidence-based score auditing. We evaluate 23 commercial API models and 12 locally deployed open-weight models over 7,587 model--task runs, reporting accuracy and token consumption alongside reference costs for API models. Results show that no single model dominates all workload groups, text and multimodal tasks exhibit distinct accuracy--cost trade-offs, and local open-weight models are competitive in several groups but still trail frontier commercial models overall. These findings suggest that agent deployment and model selection should consider workload profiles, deployment mode, and accuracy--cost trade-offs rather than rely on a single aggregate score.

We present BrowseComp, a simple yet challenging benchmark for measuring the ability for agents to browse the web. BrowseComp comprises 1,266 questions that require persistently navigating the internet in search of hard-to-find, entangled information. Despite the difficulty of the questions, BrowseComp is simple and easy-to-use, as predicted answers are short and easily verifiable against reference answers. BrowseComp for browsing agents can be seen as analogous to how programming competitions are an incomplete but useful benchmark for coding agents. While BrowseComp sidesteps challenges of a true user query distribution, like generating long answers or resolving ambiguity, it measures the important core capability of exercising persistence and creativity in finding information. BrowseComp can be found at https://github.com/openai/simple-evals.

Large Language Models (LLMs) are essential tools to collaborate with users on different tasks. Evaluating their performance to serve users' needs in real-world scenarios is important. While many benchmarks have been created, they mainly focus on specific predefined model abilities. Few have covered the intended utilization of LLMs by real users. To address this oversight, we propose benchmarking LLMs from a user perspective in both dataset construction and evaluation designs. We first collect 1846 real-world use cases with 15 LLMs from a user study with 712 participants from 23 countries. These self-reported cases form the User Reported Scenarios(URS) dataset with a categorization of 7 user intents. Secondly, on this authentic multi-cultural dataset, we benchmark 10 LLM services on their efficacy in satisfying user needs. Thirdly, we show that our benchmark scores align well with user-reported experience in LLM interactions across diverse intents, both of which emphasize the overlook of subjective scenarios. In conclusion, our study proposes to benchmark LLMs from a user-centric perspective, aiming to facilitate evaluations that better reflect real user needs. The benchmark dataset and code are available at https://github.com/Alice1998/URS.

Coding agents can destroy data, leak secrets and message the wrong person faster than a human can review. Could a decision model catch these risks at runtime? We evaluated 22 hosted decision models and two prompted general models as classifiers for a multi-rule policy engine. A synthetic dataset of 2,643 tool calls was labeled blind against 28 rules, with a sealed holdout. With a single shared preamble in both conditions, explicit boundaries written as examples and counterexamples raised recall by 5.5-26.1 percentage points on all 23 available models and reduced false positives on 21. Jev 1.14's recall rose from 89.3% to 98.2%, while unnecessary interruptions fell from 30.6% to 4.8% of 252 clean actions. With examples, its median latency was 120 ms at $0.46 per thousand requests. Strong models retained the recall gains when concrete names were replaced by generic descriptions; three largely retained them when the same boundaries were written as prose. On 16 new scenarios written after the initial studies, a follow-up improved recall on 22 of 23 models and reduced unnecessary interruptions on 21. We release the dataset, rule texts and harness.

The growing number of Large Language Models (LLMs) with diverse capabilities and response styles provides users with a wider range of choices, which presents challenges in selecting appropriate LLMs, as user preferences vary in terms of performance, cost, and response style. Current LLM selection methods typically optimize for a single fixed objective, such as performance, cost, or a trade-off between them, and fail to learn individual user preferences from interaction data. To address these limitations, we propose PersonalizedRouter, a graph-based framework that models diverse user profiles and performs personalized LLM selection by leveraging interaction data that includes task context, queries, candidate LLMs, and user decisions. To capture contextual information between user queries and optimal LLMs, PersonalizedRouter converts the interaction data into a heterogeneous graph, where the relationships between different types of nodes are represented by edges. To evaluate adaptability across users, we design two strategies: the multi-cost-efficiency simulation strategy and the LLM-as-a-Judge strategy. In addition, we construct PersonaRoute-Bench, a large-scale benchmark with 1,000 simulated users and 10 LLMs. Experimental results show that PersonalizedRouter significantly outperforms existing LLM selection methods and surpasses the strongest methods by a large margin of 15.38% and 9.83% under two simulation strategies. On the PersonaRoute-Bench with 1,000 users, it further surpasses the best methods by 16.19% and 59.69% while maintaining higher efficiency. Moreover, PersonalizedRouter demonstrates strong few-shot generalization, achieving 64.81% and 85.80% of the fully trained model's performance when adapting to new users and new LLMs.

Language varies across users and their interested fields in social media data: words authored by a user across his/her interests may have different meanings (e.g., cool) or sentiments (e.g., fast). However, most of the existing methods to train user embeddings ignore the variations across user interests, such as product and movie categories (e.g., drama vs. action). In this study, we treat the user interest as domains and empirically examine how the user language can vary across the user factor in three English social media datasets. We then propose a user embedding model to account for the language variability of user interests via a multitask learning framework. The model learns user language and its variations without human supervision. While existing work mainly evaluated the user embedding by extrinsic tasks, we propose an intrinsic evaluation via clustering and evaluate user embeddings by an extrinsic task, text classification. The experiments on the three English-language social media datasets show that our proposed approach can generally outperform baselines via adapting the user factor.

Fairness is an emerging and challenging topic in recommender systems. In recent years, various ways of evaluating and therefore improving fairness have emerged. In this study, we examine existing evaluation measures of fairness in recommender systems. Specifically, we focus solely on exposure-based fairness measures of individual items that aim to quantify the disparity in how individual items are recommended to users, separate from item relevance to users. We gather all such measures and we critically analyse their theoretical properties. We identify a series of limitations in each of them, which collectively may render the affected measures hard or impossible to interpret, to compute, or to use for comparing recommendations. We resolve these limitations by redefining or correcting the affected measures, or we argue why certain limitations cannot be resolved. We further perform a comprehensive empirical analysis of both the original and our corrected versions of these fairness measures, using real-world and synthetic datasets. Our analysis provides novel insights into the relationship between measures based on different fairness concepts, and different levels of measure sensitivity and strictness. We conclude with practical suggestions of which fairness measures should be used and when. Our code is publicly available. To our knowledge, this is the first critical comparison of individual item fairness measures in recommender systems.

A critical challenge in recommender systems is to establish reliable relationships between offline and online metrics that predict real-world performance. Motivated by recent advances in Pareto front approximation, we introduce a pragmatic strategy for identifying offline metrics that align with online impact. A key advantage of this approach is its ability to simultaneously serve multiple test groups, each with distinct offline performance metrics, in an online experiment controlled by a single model. The method is model-agnostic for systems with a neural network backbone, enabling broad applicability across architectures and domains. We validate the strategy through a large-scale online experiment in the field of session-based recommender systems on the OTTO e-commerce platform. The online experiment identifies significant alignments between offline metrics and real-word click-through rate, post-click conversion rate and units sold. Our strategy provides industry practitioners with a valuable tool for understanding offline-to-online metric relationships and making informed, data-driven decisions.

Inserting advertisements (ads) into consumer-facing LLM output is emerging as a new business model, but there is little shared evidence on how such ad insertion should be evaluated or how it affects user preferences. We introduce LLMAdBench, a human-preference benchmark for studying advertising in LLM-generated content. The benchmark isolates a simple but practically important decision: given a user conversation, an LLM response, and a matched advertisement, where should the ad be placed? Our dataset compares pairs of responses that differ only in ad position while holding all other conditions fixed including the user query, base answer, advertisement, and disclosure condition. Human annotators evaluate each pair based on six criteria from both advertiser's and user's perspectives. The resulting benchmark contains more than 18000 human judgments across two disclosure conditions: explicitly labeling the ad as sponsored and merging it into the response without disclosure. We use LLMAdBench to evaluate eight frontier LLMs as preference judges and find that they are not reliable substitutes for human evaluation. Even the most stable models reverse roughly one quarter of their decisions when the presentation order is swapped, agreement across models is low, and their placement preferences differ systematically from those of human annotators. Moreover, LLMAdBench contains substantial learnable signal. In particular, a Qwen3-8B model fine-tuned on the human preferences improves substantially over its base model and outperforms all zero-shot frontier judges on the held-out prediction task. Beyond model evaluation, LLMAdBench provides quantitative evidence on the advertiser-user trade-off and shows that the sponsorship disclosure systematically changes users' preference over ad placement.

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to leverage these models to better personalize user experiences. To personalize a language model's output, a straightforward approach is to incorporate past user data into the language model prompt, but this approach can result in lengthy inputs exceeding limitations on input length and incurring latency and cost issues. Existing approaches tackle such challenges by selectively extracting relevant user data (i.e. selective retrieval) to construct a prompt for downstream tasks. However, retrieval-based methods are limited by potential information loss, lack of more profound user understanding, and cold-start challenges. To overcome these limitations, we propose a novel summary-augmented approach by extending retrieval-augmented personalization with task-aware user summaries generated by LLMs. The summaries can be generated and stored offline, enabling real-world systems with runtime constraints like voice assistants to leverage the power of LLMs. Experiments show our method with 75% less of retrieved user data is on-par or outperforms retrieval augmentation on most tasks in the LaMP personalization benchmark. We demonstrate that offline summarization via LLMs and runtime retrieval enables better performance for personalization on a range of tasks under practical constraints.

Users browsing the web daily struggle to quickly locate relevant information in cluttered pages, complete unfamiliar multi-step tasks, and stay focused amid distracting content. State-of-the-art AI assistants (e.g., ChatGPT, Gemini, Claude) and browser agents (e.g., OpenAI Operator, Browser Use) can answer questions and automate actions, yet they return answers without showing where the information comes from on the page, forcing users to manually verify results and blindly trust every automated steps. We present PageGuide, a browser extension that grounds LLM answers directly in the HTML DOM via visual overlays, addressing three core user needs: (a) Find-locating and highlighting relevant evidence in-situ so users can instantly verify answers on the page; (b) Guide-showing step-by-step instructions (e.g. how to change password) one at a time so users can follow and perform actions by themselves; and (c) Hide-hiding distracting content-giving users a chance to decide to hide an element or not. In a user study (N=94), PageGuide outperform unaided browsing across all modes: Hide accuracy improve by 26 percentage points (86.7% relative gain) and task completion time drops by 70%; Guide completion rate increases by 30 percentage points; and Find reduces manual search effort, with Ctrl+F usage falling by 80% and task time decreasing by 19%. Code and demo is at: pageguide.github.io.

Personalization is a crucial capability of modern language agents. However, current research primarily positions personalized agents as passive responders to user preferences, limiting their ability to interact with users and provide suggestions or guidance proactively. To systematically evaluate such proactive personalization in realistic interactions, we propose Ψ-Bench, a benchmark for assessing LLMs' ability to influence realistic users through conversation. We design three real-world interaction scenarios that involve persuasion in Ψ-Bench, and endow simulated clients with personal characteristics through explicit user profiles derived from dialogue histories. We evaluate 10 frontier LLMs on Ψ-Bench and find that while most models can produce coherent and reasonable arguments, even state-of-the-art models still leave considerable room for improvement in persuasion. We also find that providing access to client profiles yields an average performance gain of 18.24\%, highlighting the importance of user-specific information for effective persuasion. Overall, our work highlights persona-sensitive influencing as a challenging yet practical direction for evaluating and developing more proactive personalized LLM agents. Codes are available at: https://github.com/Hanpx20/Psi-Bench.

Personalization in large language models (LLMs) is increasingly important, aiming to align the LLMs' interactions, content, and recommendations with individual user preferences. Recent advances have highlighted effective prompt design by enriching user queries with non-parametric knowledge through behavior history retrieval and textual profiles. However, these methods faced limitations due to a lack of model ownership, resulting in constrained customization and privacy issues, and often failed to capture complex, dynamic user behavior patterns. To address these shortcomings, we introduce One PEFT Per User (OPPU), employing personalized parameter-efficient fine-tuning (PEFT) modules to store user-specific behavior patterns and preferences. By plugging in personal PEFT parameters, users can own and use their LLMs individually. OPPU integrates parametric user knowledge in the personal PEFT parameters with non-parametric knowledge from retrieval and profiles, adapting LLMs to user behavior shifts. Experimental results demonstrate that OPPU significantly outperforms existing prompt-based methods across seven diverse tasks in the LaMP benchmark. Further studies reveal OPPU's enhanced capabilities in handling user behavior shifts, modeling users at different activity levels, maintaining robustness across various user history formats, and displaying versatility with different PEFT methods.

APort Vault is a benchmark for payment authorization in tool-using AI agents. It replays 4,371 attacks written by humans against a live payment agent during a public capture-the-flag event, across 14 models from 8 labs, five policy configurations and two replay tracks, with and without a deterministic pre-action check implementing the Open Agent Passport (OAP) specification. 225,964 evaluations completed. We report five distinct events per evaluation, because collapsing them is how an agent benchmark produces a number that does not survive review. Requests are common and their rate differs far more across configurations than across models, though each attack exists at exactly one configuration so policy and attack cohort vary together: 10.9% of model-alone evaluations at Level 1, 3.0% at Level 2, 0.1% at Level 3, 79.4% at Level 4. On the 1,293 Level 4 prompts, each evaluated on every model, request rates run from 71.2% to 84.3%, and 809 prompts (62.6%) elicited a request from all fourteen models, each ending in a successful payment to the level's allowlisted recipient. The authorization boundary is where the conditions diverge. At Levels 2 to 4, transfers to recipients the passport did not permit number 140 of 76,842 with the model alone and 0 of 69,297 behind the layer, and 105 against 0 on 68,970 matched model, prompt and track triples. The zero spans 790 source sessions, giving a per-session upper bound of 0.38%. It was not obtained by refusing payments: 25,370 payments executed behind the layer, while the policy denied 187 of the 25,640 transfer calls it evaluated, 148 of them for a forbidden recipient. We release the 225,964 evaluations, the level passports, the scoring code and the analysis script at huggingface.co/datasets/aporthq/vault-benchmark-v1 .

Large Language Models (LLMs) have recently been shown to be effective as automatic evaluators with simple prompting and in-context learning. In this work, we assemble 15 LLMs of four different size ranges and evaluate their output responses by preference ranking from the other LLMs as evaluators, such as System Star is better than System Square. We then evaluate the quality of ranking outputs introducing the Cognitive Bias Benchmark for LLMs as Evaluators (CoBBLEr), a benchmark to measure six different cognitive biases in LLM evaluation outputs, such as the Egocentric bias where a model prefers to rank its own outputs highly in evaluation. We find that LLMs are biased text quality evaluators, exhibiting strong indications on our bias benchmark (average of 40% of comparisons across all models) within each of their evaluations that question their robustness as evaluators. Furthermore, we examine the correlation between human and machine preferences and calculate the average Rank-Biased Overlap (RBO) score to be 49.6%, indicating that machine preferences are misaligned with humans. According to our findings, LLMs may still be unable to be utilized for automatic annotation aligned with human preferences. Our project page is at: https://minnesotanlp.github.io/cobbler.

An AI system can produce more economically valuable work while delivering less value for the energy it consumes. We therefore ask: How much economic value does an AI system create per unit of energy consumed? We formalize economic value in two ways: (1) net dollar value, the output's dollar value minus AI-system execution cost, and (2) time saving, the expert's completion time minus the AI system's completion time. Dividing each by measured end-to-end energy yields Net Value per Joule (NVJ) and Time Saving per Joule (TSJ), reported in USD/MJ and hours/MJ. We study 220 public GDPval tasks across 44 occupations, serving five open-weight models locally and evaluating four accelerator types. First, the occupation groups where AI systems succeed most often, deliver the greatest dollar value, or save the most time do not necessarily provide the greatest economic return per joule. For example, among the tested tasks, engineering work delivers about 10% more net dollar value per task than software development. Yet software development delivers about 27% more net value per joule. Second, GLM 5.2 delivers the highest average net dollar value, at $72.27 per task using 0.430 MJ, equivalent in energy to about four hours of active laptop use. By contrast, Gemma 4 31B delivers 56% of that net dollar value using just 23% of the energy, achieving approximately 2.5 times the NVJ and 2.8 times the TSJ. Third, across four single-accelerator deployments, Qwen3.6-27B's NVJ varies by a factor of 4.32 and TSJ by 9.27, with B200 leading both. Additionally, one and eight H100s deliver similar net dollar value, but eight reduce completion time by 22% at 3.24 times the energy. Our framework makes output value and expert time saving under an energy budget explicit objectives for improving models, accelerators, and software, while offering a new basis for assessing AI's potential economic effect on occupational work.

Increasing demand for Large Language Models (LLMs) services imposes substantial deployment and computation costs on providers. LLM routing offers a cost-efficient solution by directing queries to the optimal LLM based on model and query features. However, existing works primarily focus on offline scenarios and struggle to adapt to online settings with high query volume and constrained token budgets. In this work, we introduce the first training-free algorithm for online routing scenarios. Our algorithm leverages approximate nearest neighbor search to efficiently estimate query features and performs a one-time optimization over a small set of initial queries to learn a routing strategy that guides future routing. We provide theoretical guarantees demonstrating that our algorithm achieves a competitive ratio of 1 - o(1) under natural assumptions, which is further validated by extensive experiments across 3 benchmark datasets and 8 baselines, showing an average improvement of 3.55times in overall performance, 1.85times in cost efficiency, and nearly 4.25times in throughput. Our code is available at https://github.com/fzwark/PORT.

This study explores the proactive ability of LLMs to seek user support. We propose metrics to evaluate the trade-off between performance improvements and user burden, and investigate whether LLMs can determine when to request help under varying information availability. Our experiments show that without external feedback, many LLMs struggle to recognize their need for user support. The findings highlight the importance of external signals and provide insights for future research on improving support-seeking strategies. Source code: https://github.com/appier-research/i-need-help

Scientific paper recommendation is typically evaluated as static ranking over a fixed candidate set, yet real scientific reading unfolds as a daily, longitudinal process in which interests shift and feedback accumulates. We introduce PaperFlow, a framework that organizes it into three coupled stages: Profiling, which constructs and maintains a structured, inspectable scholarly profile from heterogeneous cold-start evidence; Recommending, which ranks each date-specific paper stream through multi-signal aggregation under a fixed display budget; and Adapting, which updates user state from semantically distinct feedback signals and models interest drift across days. We further define a longitudinal user-day benchmark that fixes users, dates, candidate pools, visible inputs, and hidden simulated relevance labels under a shared temporal information boundary. The benchmark contains 24 simulated research users, 50 daily paper streams, 1,200 user-day episodes, 20,727 unique papers, and 497,448 episode-paper records. We additionally specify a blind human-evaluation protocol to validate alignment between automatic metrics and expert judgments. Experiments against five scientific recommendation baselines show that PaperFlow achieves the strongest oracle-based ranking, the highest behavioral alignment with simulated reading selections, and the best blind human-evaluation score.

Recent popularity surrounds large AI language models due to their impressive natural language capabilities. They contribute significantly to language-related tasks, including prompt-based learning, making them valuable for various specific tasks. This approach unlocks their full potential, enhancing precision and generalization. Research communities are actively exploring their applications, with ChatGPT receiving recognition. Despite extensive research on large language models, their potential in recommendation scenarios still needs to be explored. This study aims to fill this gap by investigating ChatGPT's capabilities as a zero-shot recommender system. Our goals include evaluating its ability to use user preferences for recommendations, reordering existing recommendation lists, leveraging information from similar users, and handling cold-start situations. We assess ChatGPT's performance through comprehensive experiments using three datasets (MovieLens Small, Last.FM, and Facebook Book). We compare ChatGPT's performance against standard recommendation algorithms and other large language models, such as GPT-3.5 and PaLM-2. To measure recommendation effectiveness, we employ widely-used evaluation metrics like Mean Average Precision (MAP), Recall, Precision, F1, normalized Discounted Cumulative Gain (nDCG), Item Coverage, Expected Popularity Complement (EPC), Average Coverage of Long Tail (ACLT), Average Recommendation Popularity (ARP), and Popularity-based Ranking-based Equal Opportunity (PopREO). Through thoroughly exploring ChatGPT's abilities in recommender systems, our study aims to contribute to the growing body of research on the versatility and potential applications of large language models. Our experiment code is available on the GitHub repository: https://github.com/sisinflab/Recommender-ChatGPT

In this study, we propose a novel graph-based approach to model, analyze and comprehend user interactions within a social media platform based on post-comment relationship. We construct a user interaction graph from social media data and analyze it to gain insights into community dynamics, user behavior, and content preferences. Our investigation reveals that while 56.05% of the active users are strongly connected within the community, only 0.8% of them significantly contribute to its dynamics. Moreover, we observe temporal variations in community activity, with certain periods experiencing heightened engagement. Additionally, our findings highlight a correlation between user activity and popularity showing that more active users are generally more popular. Alongside these, a preference for positive and informative content is also observed where 82.41% users preferred positive and informative content. Overall, our study provides a comprehensive framework for understanding and managing online communities, leveraging graph-based techniques to gain valuable insights into user behavior and community dynamics.

Before an AI agent takes on a paid job, someone has to judge whether it is likely to succeed. We test whether frontier language models can make this call before any attempt. We propose PAYWORTHY which contains 1{,}494 real freelance job postings, sampled from 18.8M postings made between 2020 and 2026 on a freelancing platform. An agent attempts each job from the posting alone in a single run, and an LLM judge acting as the client decides whether to accept the work. We ask 18 models to forecast how likely the agent is to succeed and measure how well each model's forecasts rank the accepted jobs above the rejected ones (AUC, where 0.5 is a random ranking). The answer depends on how the agent is described. Told what the agent cannot do, every model ranks the jobs well (AUC 0.66--0.86). Told instead that it is a generic agent with a browser and code execution, the same models rank the same jobs about as well as a random ordering (0.45--0.56). These results hold under judges from four other model families (Claude, GLM, Kimi and Qwen), and the informed forecasts also rank the verdicts of two human raters. Code is available at https://github.com/upwork/Payworthy

Pluralistic alignment has emerged as a critical frontier in the development of Large Language Models (LLMs), with reward models (RMs) serving as a central mechanism for capturing diverse human values. While benchmarks for general response quality are prevalent, evaluating how well reward models account for individual user preferences remains an open challenge. To bridge this gap, we introduce Personalized RewardBench, a novel benchmark designed to rigorously assess reward models' capacity to model personalized preferences. We construct chosen and rejected response pairs based on strict adherence to (or violation of) user-specific rubrics, ensuring that preference distinctions are uniquely tailored to the individual. In particular, human evaluations confirm that the primary discriminative factor between pairs is strictly personal preference, with both responses maintaining high general quality (e.g., correctness, relevance and helpfulness). Extensive testing reveals that existing state-of-the-art reward models struggle significantly with personalization, peaking at an accuracy of just 75.94%. Crucially, because an effective reward model benchmark should predict a reward model's performance on downstream tasks, we conduct experiments demonstrating that our benchmark exhibits a significantly higher correlation with downstream performance in both Best-of-N (BoN) sampling and Proximal Policy Optimization (PPO) compared to existing baselines. These findings establish Personalized RewardBench as a robust and accurate proxy for evaluating reward models' performance in downstream applications.

AI-text detection generally asks whether a machine wrote a text. As AI becomes an increasingly integral and accepted part of writing, the more relevant question is no longer whether AI was used, but how much of the text reflects human contribution. A prominent line of work estimates this by measuring how predictive a person's prompt is of the final text. We show that this measure can be easily manipulated. We introduce SPECIFICITY PADDING that simply asks the model to copy a few random IDs from the prompt, and that alone makes a title-only request look more human than one that supplies the article's key ideas. A context-swap audit then holds each document fixed, and only shows or hides the IDs to the evaluator. The score of the unchanged text swings by a third to half of its scale, and it rises for every document we test, on news and scientific abstracts, across varied LLMs from 3.8B to 753B parameters. The same articles can average 85\% human or 15\% human depending only on which prompt is on record, and even with no prompt at all, the output-only variant rewards the random strings themselves. An exact identity, the credit ledger, explains why. The score is a surprisal-weighted average over the text, so rare strings that the context makes copyable collect the credit, whatever they mean. A two-point bound marks a deeper limit. If the prompt could have been machine-written, every transcript-only method must, in the worst case, miss by half the contribution at stake. Likelihood-based scores alone cannot reliably establish human contribution without evidence of what the person added and how the text was produced.

Performance optimization is a critical yet challenging aspect of software development, often requiring a deep understanding of system behavior, algorithmic tradeoffs, and careful code modifications. Although recent advances in AI coding agents have accelerated code generation and bug fixing, little is known about how these agents perform on real-world performance optimization tasks. We present the first empirical study comparing agent- and human-authored performance optimization commits, analyzing 324 agent-generated and 83 human-authored PRs from the AIDev dataset across adoption, maintainability, optimization patterns, and validation practices. We find that AI-authored performance PRs are less likely to include explicit performance validation than human-authored PRs (45.7\% vs. 63.6\%, p=0.007). In addition, AI-authored PRs largely use the same optimization patterns as humans. We further discuss limitations and opportunities for advancing agentic code optimization.

Natural language understanding (NLU) is a task that enables machines to understand human language. Some tasks, such as stance detection and sentiment analysis, are closely related to individual subjective perspectives, thus termed individual-level NLU. Previously, these tasks are often simplified to text-level NLU tasks, ignoring individual factors. This not only makes inference difficult and unexplainable but often results in a large number of label errors when creating datasets. To address the above limitations, we propose a new NLU annotation guideline based on individual-level factors. Specifically, we incorporate other posts by the same individual and then annotate individual subjective perspectives after considering all individual posts. We use this guideline to expand and re-annotate the stance detection and topic-based sentiment analysis datasets. We find that error rates in the samples were as high as 31.7\% and 23.3\%. We further use large language models to conduct experiments on the re-annotation datasets and find that the large language models perform well on both datasets after adding individual factors. Both GPT-4o and Llama3-70B can achieve an accuracy greater than 87\% on the re-annotation datasets. We also verify the effectiveness of individual factors through ablation studies. We call on future researchers to add individual factors when creating such datasets. Our re-annotation dataset can be found at https://github.com/24yearsoldstudent/Individual-NLU

Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully addressing diverse user needs, which requires recognizing how the same query can reflect different intents across users and delivering information in preferred forms. While recent systems such as ChatGPT and Gemini attempt personalization by leveraging user histories, systematic evaluation of such personalization is under-explored. To address this gap, we propose BESPOKE, the realistic benchmark for evaluating personalization in search-augmented LLMs. BESPOKE is designed to be both realistic, by collecting authentic chat and search histories directly from humans, and diagnostic, by pairing responses with fine-grained preference scores and feedback. The benchmark is constructed through long-term, deeply engaged human annotation, where human annotators contributed their own histories, authored queries with detailed information needs, and evaluated responses with scores and diagnostic feedback. Leveraging BESPOKE, we conduct systematic analyses that reveal key requirements for effective personalization in information-seeking tasks, providing a foundation for fine-grained evaluation of personalized search-augmented LLMs. Our code and data are available at https://augustinlib.github.io/BESPOKE/.

Conventional recommendation systems (RSs) are typically optimized to enhance performance metrics uniformly across all training samples, inadvertently overlooking the needs of diverse user populations. The performance disparity among various populations can harm the model's robustness to sub-populations due to the varying user properties. While large language models (LLMs) show promise in enhancing RS performance, their practical applicability is hindered by high costs, inference latency, and degraded performance on long user queries. To address these challenges, we propose a hybrid task allocation framework designed to promote social good by equitably serving all user groups. By adopting a two-phase approach, we promote a strategic assignment of tasks for efficient and responsible adaptation of LLMs. Our strategy works by first identifying the weak and inactive users that receive a suboptimal ranking performance by RSs. Next, we use an in-context learning approach for such users, wherein each user interaction history is contextualized as a distinct ranking task. We evaluate our hybrid framework by incorporating eight different recommendation algorithms and three different LLMs -- both open and close-sourced. Our results on three real-world datasets show a significant reduction in weak users and improved robustness to subpopulations without disproportionately escalating costs.

Accurately predicting conversion rates (CVR) for low-activity users remains a fundamental challenge in large-scale e-commerce recommender systems. Existing approaches face three critical limitations: (i) reliance on noisy and unreliable behavioral signals; (ii) insufficient user-level information due to the lack of diverse interaction data; and (iii) a systemic training bias toward high-activity users that overshadows the needs of low-activity users. To address these challenges, we propose ChoirRec, a novel framework that leverages the semantic capabilities of Large Language Models (LLMs) to construct semantic user groups and enhance CVR prediction for low-activity users. With a dual-channel architecture designed for robust cross-user knowledge transfer, ChoirRec comprises three components: (i) a Semantic Group Generation module that utilizes LLMs to form reliable, cross-activity user clusters, thereby filtering out noisy signals; (ii) a Group-aware Hierarchical Representation module that enriches sparse user embeddings with informative group-level priors to mitigate data insufficiency; and (iii) a Group-aware Multi-granularity Modual that employs a dual-channel architecture and adaptive fusion mechanism to ensure effective learning and utilization of group knowledge. We conduct extensive offline and online experiments on Taobao, a leading industrial-scale e-commerce platform. ChoirRec improves GAUC by 1.16\% in offline evaluations, while online A/B testing reveals a 7.24\% increase in order volume, highlighting its substantial practical value in real-world applications.

Evaluating ASR systems for Indian languages is challenging due to spelling variations, suffix splitting flexibility, and non-standard spellings in code-mixed words. Traditional Word Error Rate (WER) often presents a bleaker picture of system performance than what human users perceive. Better aligning evaluation with real-world performance requires capturing permissible orthographic variations, which is extremely challenging for under-resourced Indian languages. Leveraging recent advances in LLMs, we propose a framework for creating benchmarks that capture permissible variations. Through extensive experiments, we demonstrate that OIWER, by accounting for orthographic variations, reduces pessimistic error rates (an average improvement of 6.3 points), narrows inflated model gaps (e.g., Gemini-Canary performance difference drops from 18.1 to 11.5 points), and aligns more closely with human perception than prior methods like WER-SN by 4.9 points.

Language models are increasingly mediating information access to end users, urging a systematic evaluation of their responses for a fair and reliable information ecosystem. Existing evaluations, however, are often topic-specific or synthetic, limiting their ability to capture the complexity of "in the wild" information-seeking queries and the risks present in model responses. To address this gap, we introduce WildSEEK, a manually annotated dataset of 3k information-seeking queries from real user interactions, and an evaluation framework for LLM-generated responses. WildSEEK includes annotations for risk-sensitive domains (e.g. health and financial information), and distinguishes factoid queries from analytical queries which seek responses beyond facts. We train classifiers on WildSEEK to analyze more than 1.8M realistic user queries. We find that over a third of information-seeking queries are high-risk and more often analytical. Our findings show that LLM responses fail more often in four criteria: sycophantic behavior, overreliance, a default US-centric perspective, and poor handling of vulnerable populations -- with failure rates being mostly higher for analytical queries. By providing methods to monitor the reliability, safety, and fairness of LLM behavior, our dataset and evaluation framework offer an empirical foundation for the broader question of how these systems should behave as they take on a growing role in information access.

This study evaluates the performance of ChatGPT variants, GPT-3.5 and GPT-4, both with and without prompt engineering, against solely student work and a mixed category containing both student and GPT-4 contributions in university-level physics coding assignments using the Python language. Comparing 50 student submissions to 50 AI-generated submissions across different categories, and marked blindly by three independent markers, we amassed n = 300 data points. Students averaged 91.9% (SE:0.4), surpassing the highest performing AI submission category, GPT-4 with prompt engineering, which scored 81.1% (SE:0.8) - a statistically significant difference (p = 2.482 times 10^{-10}). Prompt engineering significantly improved scores for both GPT-4 (p = 1.661 times 10^{-4}) and GPT-3.5 (p = 4.967 times 10^{-9}). Additionally, the blinded markers were tasked with guessing the authorship of the submissions on a four-point Likert scale from `Definitely AI' to `Definitely Human'. They accurately identified the authorship, with 92.1% of the work categorized as 'Definitely Human' being human-authored. Simplifying this to a binary `AI' or `Human' categorization resulted in an average accuracy rate of 85.3%. These findings suggest that while AI-generated work closely approaches the quality of university students' work, it often remains detectable by human evaluators.

Click-through rate (CTR) prediction becomes indispensable in ubiquitous web recommendation applications. Nevertheless, the current methods are struggling under the cold-start scenarios where the user interactions are extremely sparse. We consider this problem as an automatic identification about whether the user behaviors are rich enough to capture the interests for prediction, and propose an Auto-Quantized Contrastive Learning (AQCL) loss to regularize the model. Different from previous methods, AQCL explores both the instance-instance and the instance-cluster similarity to robustify the latent representation, and automatically reduces the information loss to the active users due to the quantization. The proposed framework is agnostic to different model architectures and can be trained in an end-to-end fashion. Extensive results show that it consistently improves the current state-of-the-art CTR models.

Personalized summarization models cater to individuals' subjective understanding of saliency, as represented by their reading history and current topics of attention. Existing personalized text summarizers are primarily evaluated based on accuracy measures such as BLEU, ROUGE, and METEOR. However, a recent study argued that accuracy measures are inadequate for evaluating the degree of personalization of these models and proposed EGISES, the first metric to evaluate personalized text summaries. It was suggested that accuracy is a separate aspect and should be evaluated standalone. In this paper, we challenge the necessity of an accuracy leaderboard, suggesting that relying on accuracy-based aggregated results might lead to misleading conclusions. To support this, we delve deeper into EGISES, demonstrating both theoretically and empirically that it measures the degree of responsiveness, a necessary but not sufficient condition for degree-of-personalization. We subsequently propose PerSEval, a novel measure that satisfies the required sufficiency condition. Based on the benchmarking of ten SOTA summarization models on the PENS dataset, we empirically establish that -- (i) PerSEval is reliable w.r.t human-judgment correlation (Pearson's r = 0.73; Spearman's rho = 0.62; Kendall's tau = 0.42), (ii) PerSEval has high rank-stability, (iii) PerSEval as a rank-measure is not entailed by EGISES-based ranking, and (iv) PerSEval can be a standalone rank-measure without the need of any aggregated ranking.

We introduce a corpus of 7,032 sentences rated by human annotators for formality, informativeness, and implicature on a 1-7 scale. The corpus was annotated using Amazon Mechanical Turk. Reliability in the obtained judgments was examined by comparing mean ratings across two MTurk experiments, and correlation with pilot annotations (on sentence formality) conducted in a more controlled setting. Despite the subjectivity and inherent difficulty of the annotation task, correlations between mean ratings were quite encouraging, especially on formality and informativeness. We further explored correlation between the three linguistic variables, genre-wise variation of ratings and correlations within genres, compatibility with automatic stylistic scoring, and sentential make-up of a document in terms of style. To date, our corpus is the largest sentence-level annotated corpus released for formality, informativeness, and implicature.

The dominance of proprietary LLMs has led to restricted access and raised information privacy concerns. High-performing open-source alternatives are crucial for information-sensitive and high-volume applications but often lag behind in performance. To address this gap, we propose (1) A untargeted variant of iterative self-critique and self-refinement devoid of external influence. (2) A novel ranking metric - Performance, Refinement, and Inference Cost Score (PeRFICS) - to find the optimal model for a given task considering refined performance and cost. Our experiments show that SoTA open source models of varying sizes from 7B - 65B, on average, improve 8.2% from their baseline performance. Strikingly, even models with extremely small memory footprints, such as Vicuna-7B, show a 11.74% improvement overall and up to a 25.39% improvement in high-creativity, open ended tasks on the Vicuna benchmark. Vicuna-13B takes it a step further and outperforms ChatGPT post-refinement. This work has profound implications for resource-constrained and information-sensitive environments seeking to leverage LLMs without incurring prohibitive costs, compromising on performance and privacy. The domain-agnostic self-refinement process coupled with our novel ranking metric facilitates informed decision-making in model selection, thereby reducing costs and democratizing access to high-performing language models, as evidenced by case studies.

Retrieval Augmented Generation (RAG) has become one of the most popular methods for bringing knowledge-intensive context to large language models (LLM) because of its ability to bring local context at inference time without the cost or data leakage risks associated with fine-tuning. A clear separation of private information from the LLM training has made RAG the basis for many enterprise LLM workloads as it allows the company to augment LLM's understanding using customers' private documents. Despite its popularity for private documents in enterprise deployments, current RAG benchmarks for validating and optimizing RAG pipelines draw their corpora from public data such as Wikipedia or generic web pages and offer little to no personal context. Seeking to empower more personal and private RAG we release the EnronQA benchmark, a dataset of 103,638 emails with 528,304 question-answer pairs across 150 different user inboxes. EnronQA enables better benchmarking of RAG pipelines over private data and allows for experimentation on the introduction of personalized retrieval settings over realistic data. Finally, we use EnronQA to explore the tradeoff in memorization and retrieval when reasoning over private documents.

Detailed profession-specific system prompts raise token use and estimated cost per response without a consistent accuracy gain. We evaluate Scientific Agents, an open-source corpus of 503 profession-specific AGENTS.md profiles, with Gemini 3.8 Flash via OpenRouter in the Pi agent harness. We compare matched profiles with four controls: a minimal baseline ("You are a helpful assistant"), the profile's opening role sentence, a generic scientific rigor guide, and a profile from an unrelated domain. Across nine text-based science benchmarks (4,531 sampled questions, 100 matched profiles), 4,488 items completed all five conditions after API-error retries, scored with automated, rule-based grading. The average profile-baseline accuracy difference is -0.6 percentage points (95% bootstrap interval [-1.5, +0.2] across fixed tasks), and no benchmark shows a statistically clear improvement. Matched profiles produced 1.5-2.3 times as many output tokens and cost 2.2-4.5 times more per successful call. On 60 tool-using BioMysteryBench bioinformatics problems (three runs each for baseline and profile), mean solve rates were 46.7% with the profile and 56.7% at baseline, a difference of -10.0 percentage points (95% interval [-16.7, -3.3]) driven by more frequent token- and time-limit stops under the profile. Longer prompts had one unexpected operational advantage: on SuperGPQA, frequent provider API drops left the short baseline with a correct first-pass answer on only 54.0% of items, against 71.6% with the profile. Generic and mismatched prompts were about as reliable, so this gain comes from prompt length or formatting rather than domain expertise. For the tested model and tasks, loading full profession profiles by default does not improve accuracy and costs considerably more; whether selective retrieval of profile sections or open-ended scientific tasks would change this remains to be tested.

Online health information seeking is shifting from keyword search, where users consider a ranked list of links, to conversational systems that compose a single answer and curate its citations. Source evaluation therefore passes from user to platform, yet what these systems surface is poorly characterized. We audited three free consumer products (ChatGPT, Perplexity, Google AI Overview) on twenty English mental health questions under two prompt conditions, with a subset of three also translated into six further languages of varying resource tiers. We recorded 15,942 citations across 1,140 responses and 1,713 unique domains, then classified every citation with a nine-category organizational typology applied by a deterministic classifier validated against human coding. Citations were heavily concentrated: the ten most-cited domains accounted for 43.6% of English citations, and government, commercial health, and academic sources were closely matched at roughly 22% each. Platforms differed little in typical citation volume but sharply in consistency and in the source types they favored. Explicitly requesting sources shifted composition only modestly. Non-English queries surfaced fewer citations and were routed to language-appropriate resources at significantly lower rates. We release the typology, classifier, and annotated corpus as reusable instruments for auditing generative health search.

Large language models (LLMs) are incredible and versatile tools for text-based tasks that have enabled countless, previously unimaginable, applications. Retrieval models, in contrast, have not yet seen such capable general-purpose models emerge. To achieve this goal, retrieval models must be able to perform complex retrieval tasks, where queries contain multiple parts, constraints, or requirements in natural language. These tasks represent a natural progression from the simple, single-aspect queries that are used in the vast majority of existing, commonly used evaluation sets. Complex queries naturally arise as people expect search systems to handle more specific and often ambitious information requests, as is demonstrated by how people use LLM-based information systems. Despite the growing desire for retrieval models to expand their capabilities in complex retrieval tasks, there exist limited resources to assess the ability of retrieval models on a comprehensive set of diverse complex tasks. The few resources that do exist feature a limited scope and often lack realistic settings making it hard to know the true capabilities of retrieval models on complex real-world retrieval tasks. To address this shortcoming and spur innovation in next-generation retrieval models, we construct a diverse and realistic set of complex retrieval tasks and benchmark a representative set of state-of-the-art retrieval models. Additionally, we explore the impact of LLM-based query expansion and rewriting on retrieval quality. Our results show that even the best models struggle to produce high-quality retrieval results with the highest average nDCG@10 of only 0.346 and R@100 of only 0.587 across all tasks. Although LLM augmentation can help weaker models, the strongest model has decreased performance across all metrics with all rewriting techniques.

Click logs are valuable resources for a variety of information retrieval (IR) tasks. This includes query understanding/analysis, as well as learning effective IR models particularly when the models require large amounts of training data. We release a large-scale domain-specific dataset of click logs, obtained from user interactions of the Trip Database health web search engine. Our click log dataset comprises approximately 5.2 million user interactions collected between 2013 and 2020. We use this dataset to create a standard IR evaluation benchmark -- TripClick -- with around 700,000 unique free-text queries and 1.3 million pairs of query-document relevance signals, whose relevance is estimated by two click-through models. As such, the collection is one of the few datasets offering the necessary data richness and scale to train neural IR models with a large amount of parameters, and notably the first in the health domain. Using TripClick, we conduct experiments to evaluate a variety of IR models, showing the benefits of exploiting this data to train neural architectures. In particular, the evaluation results show that the best performing neural IR model significantly improves the performance by a large margin relative to classical IR models, especially for more frequent queries.

Recommender Systems (RSs) can be evaluated for many aspects, two of them being recommendation relevance and fairness. These two aspects can be evaluated either in isolation, using a measure for each aspect; or jointly with a single`relevance-aware' fairness measure that quantifies fairness with respect to relevance. Yet, neither approach provides a simultaneous evaluation of both relevance and fairness: the first approach may result in two different rankings of models, each corresponding to an evaluation aspect; the second approach often provides an imbalanced evaluation of the two aspects. To address this gap, we propose Distance to Pareto Frontier (DPFR), a new approach to jointly evaluate RS fairness and relevance. DPFR is based on a Pareto frontier of relevance and fairness scores from existing measures. The frontier is generated from user-item interaction data and represents various Pareto-optimal trade-offs between the two aspects. Thus, the distance from a point in the frontier provides a joint score of fairness and relevance. As DPFR can be used with existing measures, it is modular and intuitive. Our experiments with 4 recommenders and 3 fairness-aware re-rankers on 6 real-world datasets reveal inconsistent associations between existing measures and DPFR, showing that they are not reliable proxies for evaluations based on Pareto optimality. We further examine the robustness of DPFR as a joint evaluation approach for fairness and relevance by conducting experiments with artificial recommendations and with various fairness-relevance trade-offs, as well as by analysing DPFR's agreement to simple measures of fairness and relevance. These analyses show that DPFR is more robust than existing joint evaluation approaches. Finally, we provide guidelines for evaluating fairness and relevance jointly with DPFR. Our code: https://github.com/theresiavr/robustness-DPFR-recsys-evaluation.

This study explores Large Language Models (LLMs) as autonomous agents for real-world tasks, including freelance software development. This work presents a new benchmark that evaluates LLMs on freelance programming and data analysis tasks derived from economic data. We construct the benchmark using synthetic tasks created from a Kaggle Freelancer dataset of job postings, with all job prices standardized to USD (median fixed-project price around 250, and an average of 306). Each task is accompanied by structured input-output test cases and an estimated price tag, enabling automated correctness checking and a monetary performance valuation. This approach is inspired by OpenAI's recent SWE-Lancer benchmark (1,400 real Upwork tasks worth 1M total). Still, our framework simplifies evaluation using programmatically testable tasks and predicted price values, making it highly scalable and repeatable. On this benchmark, we evaluate four modern LLMs - Claude 3.5 Haiku, GPT-4o-mini, Qwen 2.5, and Mistral. We report each model's accuracy (task success rate and test-case pass rate) and the total "freelance earnings" it achieves (sum of prices of solved tasks). Our results show that Claude 3.5 Haiku performs best, earning approximately 1.52 million USD, followed closely by GPT-4o-mini at 1.49 million, then Qwen 2.5 (1.33M) and Mistral ($0.70M). We analyze the distribution of errors per task and observe that the strongest models solve the most tasks and rarely fail completely on any project. We discuss the implications of these results for the feasibility of AI as a freelance developer, the advantages and limitations of our automated benchmark approach, and the gap between performance on structured tasks versus the true complexity of real-world freelance jobs.

Open rerankers trained for general web retrieval transfer imperfectly to e-commerce, where ranking decisions depend not only on topical relevance but also on user preferences, product constraints, and comparative product fit. These preference signals are difficult to supervise at scale: real search traffic provides authentic queries and candidates but no clean pairwise labels. We present ZooWork-ShopRanker, a family of e-commerce rerankers (0.6B, 4B, and 8B) aligned to judge-labeled shopping preference. Training pairs are labeled by a panel of reasoning large language models (LLMs) from different families acting as a preference oracle, with position-debiased judgments and agreement tiers, and the rerankers are trained on these labels. The aligned 8B flagship then serves as a distillation teacher for the efficient 4B and 0.6B models, which are fit to its scores and sharpened on judged pairs. To measure progress, we introduce ShopRank-Bench, a contamination-limited benchmark of ~10,000 private-traffic preference pairs in both text formats, tiered by how many judge families committed to each label. ZooWork-ShopRanker-8B and -4B significantly outperform the strongest open reranker baseline, every model significantly beats its own un-aligned base, and ZooWork-ShopRanker-0.6B beats its size peer; the gains hold in both formats and extend to common MTEB benchmarks. We release the models and the dual-format ShopRank-Bench to facilitate further research.

Developers and consumers increasingly choose reasoning language models (RLMs) based on their listed API prices. However, how accurately do these prices reflect actual inference costs? We conduct the first systematic study of this question, evaluating 8 frontier RLMs across 9 diverse tasks covering competition math, science QA, code generation, and multi-domain reasoning. We uncover the pricing reversal phenomenon: in 21.8% of model-pair comparisons, the model with a lower listed price actually incurs a higher total cost, with reversal magnitude reaching up to 28x. For example, Gemini 3 Flash's listed price is 78% cheaper than GPT-5.2's, yet its actual cost across all tasks is 22% higher. We trace the root cause to vast heterogeneity in thinking token consumption: on the same query, one model may use 900% more thinking tokens than another. In fact, removing thinking token costs reduces ranking reversals by 70% and raises the rank correlation (Kendall's τ ) between price and cost rankings from 0.563 to 0.873. We further show that per-query cost prediction is fundamentally difficult: repeated runs of the same query yield thinking token variation up to 9.7x, establishing an irreducible noise floor for any predictor. Our findings demonstrate that listed API pricing is an unreliable proxy for actual cost, calling for cost-aware model selection and transparent per-request cost monitoring.

Computer-use agents pay full frontier inference to re-derive routines their user has already performed, because an agent's memory today records what the user said, not what the user did. We compile passively captured screen activity into agent memory with a deterministic, zero-model pipeline: it segments a local capture stream into typed activity frames, bounded episodes carrying application, site, timing, input volume, and evidence pointers back to the raw rows, with no model in the loop, so the output is byte-identical, cacheable, and mechanically auditable. On one professional's single-user corpus of 128,756 frames over 51 active days, the compiler reduces a day of raw capture to a prompt-ready context block 86x smaller in 68 ms, and an agent reading that block answers questions about the day at 98.4% accuracy (Wilson 95% CI 91.7-99.7%) against an independent oracle, versus 66-80% for an LLM summary of the same capture, a mid-tier model reading the block matching a frontier one. The same compiler doubles as a demand-side cost instrument. Read off passive, pre-delegation human activity rather than agent rollouts, it supplies two parameters that agent-cost models assume but, to our knowledge, have not measured: the Routine Overhead Ratio R and the routine recurrence h. We report first values of R, a modeled upper bound, at 60-343x, and a delegable recurrence of 9.0% in-sample and 7.7% out-of-sample, for a realistic all-fleet token ceiling near 8%; a compiled routine replays deterministically with the model out of the loop, demonstrated live at zero model tokens on a guard-matched hit. Schema, compiler, and evaluation harness are open.

People delegate multi-step work to LLM agents and read only the reply that the agent hands back. Current evaluation scores task completion and the faithfulness of reports, and it leaves open whether the requester can understand and use the reply. We call this property reply usability and measure it with a reader model that takes the requester's position and tests whether the reply can be interpreted from what the requester has seen, is in the requester's language and answers the request. Its agreement with the majority of five annotators lies within the range of the individual annotators. Across eight models from seven families, 54% of 480 replies fail, and the best model still fails on 30%. Failed replies mostly point to material the requester has not seen or use labels that the agent coined during its work. Stating explicit requirements for the reply reduces the failure rate from 0.52 to 0.43 together with errors and omissions, and a secondary model that rewrites the reply reduces it to 0.36, which human annotators confirm in a blind comparison. Reply usability can thus be scored alongside task success and improved with one appended message or one call to a secondary model.

Standard AI-text detection benchmarks compare human-written text against text generated directly by large language models (LLMs). While prior work has shown that rewriting and paraphrasing can degrade detector performance, it remains unclear whether performance measured on this conventional benchmark predicts detector behavior when human-authored content is rewritten by an LLM. To address this gap, we introduce Authorship-Rewriting Benchmark (ARB), built from 1,800 human source texts (600 each from XSum, WritingPrompts, and OpenWebText) and four open-weight generators (Llama-3.2-3B, Qwen2.5-7B, Mistral-7B, Gemma-2-9B). Each source item yields four matched variants: human-written (HUMAN), direct LLM generation (Free-LLM), LLM-rewritten human text (H2L), and same-generator LLM-rewritten LLM text (LLM2L). We evaluated five detectors (FastDetectGPT, Binoculars-falcon-7b, RADAR, BERT-Defense, RoBERTa-Defense) at a strict 1%-false-positive operating point (TPR@1%FPR). FastDetectGPT and Binoculars-falcon-7b detected 91.2% and 93.5\% of direct LLM text, but only 30.8% and 15.1% of human text an LLM had rewritten, a drop of 60-78 percentage points. The same detectors retained 78.3% and 83.0% recall when LLM text was rewritten by the same model, a much smaller decline of 10-13 points. RADAR followed the same pattern (66.8% to 12.2%), while BERT-Defense and RoBERTa-Defense stayed below 3% recall across all regimes. These results show that detector performance measured on the conventional human-vs-LLM benchmark does not transfer to human-authored text revised by an LLM, even though the same detectors remain largely robust to LLM-only rewriting.

A content-moderation system can score well on every standard accuracy metric and still cause real harm, if its mistakes fall on the few users who connect otherwise separate communities. We show this in an agent-based model where N=240 learning agents on a community-structured network each post harmless, productive, or dangerous content, and a regulator removes or penalizes whatever a noisy classifier flags. Overall usefulness barely moves as the noise changes (one-way ANOVA, p=0.96): by aggregate measures, nothing looks wrong. The damage instead concentrates on these bridge users, whose useful posts are wrongly suppressed and whose dangerous posts are wrongly spared. A governance loss (L_gov) that prices these two mistakes separately from the cost of enforcement more than doubles under false-positive-heavy noise. Aggregate accuracy hides who is harmed, and the cheap quantity to audit is how many connections a user has (degree), a near-perfect proxy for the betweenness that defines a bridge (r=0.96).

We study the design of loss functions for click-through rates (CTR) to optimize (social) welfare in advertising auctions. Existing works either only focus on CTR predictions without consideration of business objectives (e.g., welfare) in auctions or assume that the distribution over the participants' expected cost-per-impression (eCPM) is known a priori, then use various additional assumptions on the parametric form of the distribution to derive loss functions for predicting CTRs. In this work, we bring back the welfare objectives of ad auctions into CTR predictions and propose a novel weighted rankloss to train the CTR model. Compared to existing literature, our approach provides a provable guarantee on welfare but without assumptions on the eCPMs' distribution while also avoiding the intractability of naively applying existing learning-to-rank methods. Further, we propose a theoretically justifiable technique for calibrating the losses using labels generated from a teacher network, only assuming that the teacher network has bounded ell_2 generalization error. Finally, we demonstrate the advantages of the proposed loss on synthetic and real-world data.

AI agents must decide when another search is worth its cost. Answer-success probabilities capture question difficulty, while this decision requires estimating the additional benefit of search. We introduce SearchHorizonBench, a benchmark for learning and evaluating search value from execution experience. Paired continuations and repeated executions separate expected search gain from generation noise and connect prediction quality to decision utility. The resource contains 45,632 executions across 3,168 questions. On 1,632 held-out questions, historical calibration reduces Brier error by 16.2%, with the improvement concentrated in success-level information. Search gains have a standard deviation of 21.4 percentage points, and tested historical estimators explain less than 2% of this variance in point estimates. Matched-configuration learning curves probe this distinction across training scales. At the reference token price, free selection observations yield a 2.49-point utility opportunity over the best constant action, driven primarily by gain information. Reusable histories, frozen splits, strong baselines and scoring tools provide a common foundation for developing and evaluating value-aware search agents.

Large language model (LLM) "answer engines" such as ChatGPT now send measurable referral traffic to the open web, and a practice analogous to search engine optimization, here called Answer Engine Optimization (AEO), has emerged. Public AEO success stories typically quote large raw growth multiples, but raw referral growth is confounded by the rapid platform-level growth of the answer engines themselves. We report a longitudinal field study on a single high-traffic domain (glasp.co) whose corpus of hundreds of thousands of YouTube question-and-answer pages received a defined bundle of AEO interventions in January 2026 (detailed in Section 4). Because the interventions were concentrated on one subset of the site, the untreated remainder of the same domain acts as a contemporaneous control that absorbs the platform tailwind. Using first-party analytics and server logs rather than probabilistic third-party estimators, we find: (1) raw growth is dominated by the platform tailwind: on monthly aggregates total ChatGPT referrals grew 5.7x while untreated pages on the same domain grew 3.5x over the same window; (2) an interrupted time-series model on the weekly treated/control ratio estimates a discrete, intervention-aligned level increase of 1.82x (95% CI 1.31-2.54, HAC p=0.001), robust across engagement-filtered traffic (2.27x) and alternative specifications; (3) however, a conservative placebo-in-time permutation test yields p=0.16, so the effect is suggestive, not conclusive, given a short and noisy pre-period; and (4) Google organic clicks to treated pages did not fall beyond the ambient site-wide trend and indexation was preserved, consistent with the SEO-protection rule. The methodological message, separating treatment from platform tailwind with an on-domain control, matters more than any single multiple, and implies that headline AEO multiples substantially overstate causal effect.

Modern automatic speech recognition (ASR) systems have achieved superhuman Word Error Rate (WER) on many common corpora despite lacking adequate performance on speech in the wild. Beyond that, there is a lack of real-world, accented corpora to properly benchmark academic and commercial models. To ensure this type of speech is represented in ASR benchmarking, we present Earnings-22, a 125 file, 119 hour corpus of English-language earnings calls gathered from global companies. We run a comparison across 4 commercial models showing the variation in performance when taking country of origin into consideration. Looking at hypothesis transcriptions, we explore errors common to all ASR systems tested. By examining Individual Word Error Rate (IWER), we find that key speech features impact model performance more for certain accents than others. Earnings-22 provides a free-to-use benchmark of real-world, accented audio to bridge academic and industrial research.

Estimating the overall user experience (UX) on a device is a common challenge faced by manufacturers. Today, device makers primarily rely on microbenchmark scores, such as Geekbench, that stress test specific hardware components, such as CPU or RAM, but do not satisfactorily capture consumer workloads. System designers often rely on domain-specific heuristics and extensive testing of prototypes to reach a desired UX goal, and yet there is often a mismatch between the manufacturers' performance claims and the consumers' experience. We present our initial results on predicting real-life experience on laptops from their hardware specifications. We target web applications that run on Chromebooks (ChromeOS laptops) for a simple and fair aggregation of experience across applications and workloads. On 54 laptops, we track 9 UX metrics on common end-user workloads: web browsing, video playback and audio/video calls. We focus on a subset of high-level metrics exposed by the Chrome browser, that are part of the Web Vitals initiative for judging the UX on web applications. With a dataset of 100K UX data points, we train gradient boosted regression trees that predict the metric values from device specifications. Across our 9 metrics, we note a mean R^2 score (goodness-of-fit on our dataset) of 97.8% and a mean MAAPE (percentage error in prediction on unseen data) of 10.1%.

AI answer engines increasingly mediate access to domain knowledge by generating responses and citing web sources. We introduce GEO-16, a 16 pillar auditing framework that converts on page quality signals into banded pillar scores and a normalized GEO score G that ranges from 0 to 1. Using 70 product intent prompts, we collected 1,702 citations across three engines (Brave Summary, Google AI Overviews, and Perplexity) and audited 1,100 unique URLs. In our corpus, the engines differed in the GEO quality of the pages they cited, and pillars related to Metadata and Freshness, Semantic HTML, and Structured Data showed the strongest associations with citation. Logistic models with domain clustered standard errors indicate that overall page quality is a strong predictor of citation, and simple operating points (for example, G at least 0.70 combined with at least 12 pillar hits) align with substantially higher citation rates in our data. We report per engine contrasts, vertical effects, threshold analysis, and diagnostics, then translate findings into a practical playbook for publishers. The study is observational and focuses on English language B2B SaaS pages; we discuss limitations, threats to validity, and reproducibility considerations.

Scientific agents increasingly analyze data, execute code, and produce research artifacts, yet most benchmarks emphasize final answers, isolated programs, or a single domain. We introduce FrontierChallenge, a cross-domain benchmark comprising 300 end-to-end scientific workflows. In this paper, we release and evaluate 97 of these tasks, spanning quantum chemistry, molecular dynamics, materials characterization, analytical chemistry, life science, and electrochemistry/environment. Each task provides fixed inputs and specifies a bundle of required scientific deliverables. We evaluate twelve frontier models with three agent scaffolds. Pass Rate measures the fraction of tasks satisfying the full-completion criterion, while Avg. Score captures partial progress. Each of the best-performing configurations completed only 20 of the 97 released tasks, yielding a Pass Rate of 20.6%. Partial progress translated especially poorly into complete delivery in analytical chemistry and electrochemistry/environment: Avg. Scores reached 87.6 and 94.9, but the highest Pass Rates were only 4% and 0%. Among non-passing Claude Code trajectories, 75.5% still ended with language claiming completion. These findings show that neither high partial scores nor confident claims of completion reliably indicate that a scientific task has been fully delivered, highlighting the need to evaluate end-to-end workflow execution and the completeness of scientific deliverables together.

We introduce GISTBench, a benchmark for evaluating Large Language Models' (LLMs) ability to understand users from their interaction histories in recommendation systems. Unlike traditional RecSys benchmarks that focus on item prediction accuracy, our benchmark evaluates how well LLMs can extract and verify user interests from engagement data. We propose two novel metric families: Interest Groundedness (IG), decomposed into precision and recall components to separately penalize hallucinated interest categories and reward coverage, and Interest Specificity (IS), which assesses the distinctiveness of verified LLM-predicted user profiles. We release a synthetic dataset constructed on real user interactions on a global short-form video platform. Our dataset contains both implicit and explicit engagement signals and rich textual descriptions. We validate our dataset fidelity against user surveys, and evaluate eight open-weight LLMs spanning 7B to 120B parameters. Our findings reveal performance bottlenecks in current LLMs, particularly their limited ability to accurately count and attribute engagement signals across heterogeneous interaction types.

Frontier coding agents are increasingly used in workflows where users supervise progress primarily through repeated improvement of a public score, namely the reported score on a public evaluation file with labels in the workspace, rather than through direct inspection of the agent's intermediate outputs. We study whether multi-round user pressure to improve that score induces public score exploitation: behavior that raises the public score through shortcuts without improving hidden private evaluation. We begin with a preliminary single-script tabular classification task, where GPT-5.4 and Claude Opus 4.6 both exploit label information within 10 rounds of user-agent interaction. We then build AgentPressureBench, a 34-task machine-learning repository benchmark spanning three input modalities, and collect 1326 multi-round trajectories from 13 coding agents. On our benchmark, we observe 403 exploitative runs, spanning across all tasks. We also find that stronger models have higher exploitation rates, supported by a significant Spearman rank correlation of 0.77. Our ablation experiments show that higher user pressure leads to earlier exploitation, reducing the average first exploit round by 15.6 rounds (i.e., 19.67 to 4.08). As a mitigation, adding explicit anti-exploit wordings in prompt mostly eliminates exploitation (100% to 8.3%). We hope that our work can bring attention to more careful use of coding agents workflow, and developing more robust coding agents under user pressure. Our project page is at https://ucsc-vlaa.github.io/AgentPressureBench .

The rapid adoption of AI coding assistants and autonomous agentic development systems has coincided with major changes in the pace and structure of open-source software engineering. Yet empirical longitudinal evidence of these changes at the team level remains limited. We present a descriptive longitudinal analysis of seven engineering metrics: pull request (PR) throughput, cycle time, contributor diversity, PR comment density, merge rate, new-author participation, and PR size. Metrics were computed from all merged PRs in two high-velocity AI infrastructure repositories, vLLM (February 2023-June 2026; 18,290 PRs) and SGLang (January 2024-June 2026; 14,938 PRs). We segment development into four eras aligned with major changes in AI-assisted software development and examine human- and bot-authored activities. Both projects show substantial increases in development velocity and AI-developer collaboration signals. PR throughput increased 21x in vLLM and 17.9x in SGLang, while bot-authored PRs accounted for less than 0.2% of this growth, indicating that the increase was overwhelmingly human-driven. In the latest era, median cycle time was 1.04 days for vLLM and 0.62 days for SGLang, while P90 cycle times reached 16.8 and 14.3 days, respectively. Monthly unique authors increased steadily in both projects, suggesting broader contributor participation. PR comment density increased 4.2x in vLLM and 3.8x in SGLang, with bot comments contributing an estimated 15-20% of the increase. In contrast, PR size remained relatively stable across eras. Overall, AI-assisted development is associated with higher throughput, broader contributor participation, and increased AI-developer collaboration signals in high-velocity open-source software development.

This study presents estimates of the global expenditure on article processing charges (APCs) paid to six publishers for open access between 2019 and 2023. APCs are fees charged for publishing in some fully open access journals (gold) and in subscription journals to make individual articles open access (hybrid). There is currently no way to systematically track institutional, national or global expenses for open access publishing due to a lack of transparency in APC prices, what articles they are paid for, or who pays them. We therefore curated and used an open dataset of annual APC list prices from Elsevier, Frontiers, MDPI, PLOS, Springer Nature, and Wiley in combination with the number of open access articles from these publishers indexed by OpenAlex to estimate that, globally, a total of \8.349 billion (8.968 billion in 2023 US dollars) were spent on APCs between 2019 and 2023. We estimate that in 2023 MDPI (\681.6 million), Elsevier (582.8 million) and Springer Nature (\546.6) generated the most revenue with APCs. After adjusting for inflation, we also show that annual spending almost tripled from 910.3 million in 2019 to \$2.538 billion in 2023, that hybrid exceed gold fees, and that the median APCs paid are higher than the median listed fees for both gold and hybrid. Our approach addresses major limitations in previous efforts to estimate APCs paid and offers much needed insight into an otherwise opaque aspect of the business of scholarly publishing. We call upon publishers to be more transparent about OA fees.

This paper presents FormationEval, an open multiple-choice question benchmark for evaluating language models on petroleum geoscience and subsurface disciplines. The dataset contains 505 questions across seven domains including petrophysics, petroleum geology and reservoir engineering, derived from three authoritative sources using a reasoning model with detailed instructions and a concept-based approach that avoids verbatim copying of copyrighted text. Each question includes source metadata to support traceability and audit. The evaluation covers 72 models from major providers including OpenAI, Anthropic, Google, Meta and open-weight alternatives. The top performers achieve over 97\% accuracy, with Gemini 3 Pro Preview reaching 99.8\%, while tier and domain gaps persist. Among open-weight models, GLM-4.7 leads at 98.6\%, with several DeepSeek, Llama, Qwen and Mistral models also exceeding 93\%. The performance gap between open-weight and closed models is narrower than expected, with several lower-cost open-weight models exceeding 90\% accuracy. Petrophysics emerges as the most challenging domain across all models, while smaller models show wider performance variance. Residual length bias in the dataset (correct answers tend to be longer) is documented along with bias mitigation strategies applied during construction. The benchmark, evaluation code and results are publicly available.

Can digital ads encourage users exposed to inaccurate information sources to follow accurate ones? We conduct a large-scale field experiment (N=28,582) on X, formerly Twitter, with users who follow accounts that spread health misinformation. Participants were exposed to four ad treatments varied on two dimensions: a neutral message versus a persuasive message appealing to values of independence, and a request to follow a health institution versus a request to follow a health influencer. We term this ad-based, social network intervention a follow nudge. The ad with a persuasive message to follow a well-known health institution generated significantly higher click-through rates than all other conditions (Bonferroni-corrected pairwise tests, all p<0.001). Given the overall low click-through rate across treatments and the high cost of digital advertising infrastructure on X, however, we conclude that our proposed intervention -- at least in its current ad-based format -- is not a cost-effective means to improve information environments online. We discuss challenges faced when conducting large-scale experiments on X following the platform's ownership change and subsequent restrictions on data access for research purposes.

RLHF techniques like DPO can significantly improve the generation quality of text-to-image diffusion models. However, these methods optimize for a single reward that aligns model generation with population-level preferences, neglecting the nuances of individual users' beliefs or values. This lack of personalization limits the efficacy of these models. To bridge this gap, we introduce PPD, a multi-reward optimization objective that aligns diffusion models with personalized preferences. With PPD, a diffusion model learns the individual preferences of a population of users in a few-shot way, enabling generalization to unseen users. Specifically, our approach (1) leverages a vision-language model (VLM) to extract personal preference embeddings from a small set of pairwise preference examples, and then (2) incorporates the embeddings into diffusion models through cross attention. Conditioning on user embeddings, the text-to-image models are fine-tuned with the DPO objective, simultaneously optimizing for alignment with the preferences of multiple users. Empirical results demonstrate that our method effectively optimizes for multiple reward functions and can interpolate between them during inference. In real-world user scenarios, with as few as four preference examples from a new user, our approach achieves an average win rate of 76\% over Stable Cascade, generating images that more accurately reflect specific user preferences.

Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g., privacy issues) of real user data, we introduce SimUSER, an agent framework that serves as believable and cost-effective human proxies. SimUSER first identifies self-consistent personas from historical data, enriching user profiles with unique backgrounds and personalities. Then, central to this evaluation are users equipped with persona, memory, perception, and brain modules, engaging in interactions with the recommender system. SimUSER exhibits closer alignment with genuine humans than prior work, both at micro and macro levels. Additionally, we conduct insightful experiments to explore the effects of thumbnails on click rates, the exposure effect, and the impact of reviews on user engagement. Finally, we refine recommender system parameters based on offline A/B test results, resulting in improved user engagement in the real world.

Recent years have witnessed an interesting phenomenon in which users come together to interrogate potentially harmful algorithmic behaviors they encounter in their everyday lives. Researchers have started to develop theoretical and empirical understandings of these user driven audits, with a hope to harness the power of users in detecting harmful machine behaviors. However, little is known about user participation and their division of labor in these audits, which are essential to support these collective efforts in the future. Through collecting and analyzing 17,984 tweets from four recent cases of user driven audits, we shed light on patterns of user participation and engagement, especially with the top contributors in each case. We also identified the various roles user generated content played in these audits, including hypothesizing, data collection, amplification, contextualization, and escalation. We discuss implications for designing tools to support user driven audits and users who labor to raise awareness of algorithm bias.

The RVL-CDIP benchmark is widely used for measuring performance on the task of document classification. Despite its widespread use, we reveal several undesirable characteristics of the RVL-CDIP benchmark. These include (1) substantial amounts of label noise, which we estimate to be 8.1% (ranging between 1.6% to 16.9% per document category); (2) presence of many ambiguous or multi-label documents; (3) a large overlap between test and train splits, which can inflate model performance metrics; and (4) presence of sensitive personally-identifiable information like US Social Security numbers (SSNs). We argue that there is a risk in using RVL-CDIP for benchmarking document classifiers, as its limited scope, presence of errors (state-of-the-art models now achieve accuracy error rates that are within our estimated label error rate), and lack of diversity make it less than ideal for benchmarking. We further advocate for the creation of a new document classification benchmark, and provide recommendations for what characteristics such a resource should include.

This study explores the relationship between textual features and Information Engagement (IE) on digital platforms. It highlights the impact of computational linguistics and analytics on user interaction. The READ model is introduced to quantify key predictors like representativeness, ease of use, affect, and distribution, which forecast engagement levels. The model's effectiveness is validated through AB testing and randomized trials, showing strong predictive performance in participation (accuracy: 0.94), perception (accuracy: 0.85), perseverance (accuracy: 0.81), and overall IE (accuracy: 0.97). While participation metrics are strong, perception and perseverance show slightly lower recall and F1-scores, indicating some challenges. The study demonstrates that modifying text based on the READ model's insights leads to significant improvements. For example, increasing representativeness and positive affect boosts selection rates by 11 percent, raises evaluation averages from 3.98 to 4.46, and improves retention rates by 11 percent. These findings highlight the importance of linguistic factors in IE, providing a framework for enhancing digital text engagement. The research offers practical strategies applicable to fields like education, health, and media.

The evaluation of recommender system fairness has become increasingly important, especially with recent legislation that emphasises the development of fair and responsible artificial intelligence. This has led to the emergence of various fairness evaluation measures, which quantify fairness based on different definitions. However, many of such measures are simply proposed and used without further analysis on their robustness. As a result, there is insufficient understanding and awareness of the measures' limitations. Among other issues, it is not known what kind of model outputs produce the (un)fairest score, how the measure scores are empirically distributed, and whether there are cases where the measures cannot be computed (e.g., due to division by zero). These issues cause difficulty in interpreting the measure scores and confusion on which measure(s) should be used for a specific case. This thesis presents a series of papers that assess and overcome various theoretical, empirical, and conceptual limitations of existing recommender system fairness evaluation measures. We investigate a wide range of offline evaluation measures for different fairness notions, divided based on the evaluation subjects (users and items) and for different evaluation granularities (groups of subjects and individual subjects). Firstly, we perform theoretical and empirical analysis on the measures, exposing flaws that limit their interpretability, expressiveness, or applicability. Secondly, we contribute novel evaluation approaches and measures that overcome these limitations. Finally, considering the measures' limitations, we recommend guidelines for the appropriate measure usage, thereby allowing for more precise selection of fairness evaluation measures in practical scenarios. Overall, this thesis contributes to advancing the state-of-the-art offline evaluation of fairness in recommender systems.

Neural information retrieval (IR) systems have progressed rapidly in recent years, in large part due to the release of publicly available benchmarking tasks. Unfortunately, some dimensions of this progress are illusory: the majority of the popular IR benchmarks today focus exclusively on downstream task accuracy and thus conceal the costs incurred by systems that trade away efficiency for quality. Latency, hardware cost, and other efficiency considerations are paramount to the deployment of IR systems in user-facing settings. We propose that IR benchmarks structure their evaluation methodology to include not only metrics of accuracy, but also efficiency considerations such as a query latency and the corresponding cost budget for a reproducible hardware setting. For the popular IR benchmarks MS MARCO and XOR-TyDi, we show how the best choice of IR system varies according to how these efficiency considerations are chosen and weighed. We hope that future benchmarks will adopt these guidelines toward more holistic IR evaluation.

With the rapid growth in the number of Large Language Models (LLMs), there has been a recent interest in LLM routing, or directing queries to the cheapest LLM that can deliver a suitable response. Following this line of work, we introduce CARROT, a Cost AwaRe Rate Optimal rouTer that can select models based on any desired trade-off between performance and cost. Given a query, CARROT selects a model based on estimates of models' cost and performance. Its simplicity lends CARROT computational efficiency, while our theoretical analysis demonstrates minimax rate-optimality in its routing performance. Alongside CARROT, we also introduce the Smart Price-aware Routing (SPROUT) dataset to facilitate routing on a wide spectrum of queries with the latest state-of-the-art LLMs. Using SPROUT and prior benchmarks such as Routerbench and open-LLM-leaderboard-v2 we empirically validate CARROT's performance against several alternative routers.

Behaviour-Driven Development (BDD) suites accumulate step-text duplication whose maintenance cost is established in prior work. Existing detection techniques require running the tests (Binamungu et al., 2018-2023) or are confined to a single organisation (Irshad et al., 2020-2022), leaving a gap: a purely static, paraphrase-robust, step-level detector usable on any repository. We fill the gap with cukereuse, an open-source Python CLI combining exact hashing, Levenshtein ratio, and sentence-transformer embeddings in a layered pipeline, released alongside an empirical corpus of 347 public GitHub repositories, 23,667 parsed .feature files, and 1,113,616 Gherkin steps. The step-weighted exact-duplicate rate is 80.2 %; the median-repository rate is 58.6 % (Spearman rho = 0.51 with size). The top hybrid cluster groups 20.7k occurrences across 2.2k files. Against 1,020 pairs manually labelled by the three authors under a released rubric (inter-annotator Fleiss' kappa = 0.84 on a 60-pair overlap), we report precision, recall, and F1 with bootstrap 95 % CIs under two protocols: the primary rubric and a score-free second-pass relabelling. The strongest honest pair-level number is near-exact at F1 = 0.822 on score-free labels; the primary-rubric semantic F1 = 0.906 is inflated by a stratification artefact that pins recall at 1.000. Lexical baselines (SourcererCC-style, NiCad-style) reach primary F1 = 0.761 and 0.799. The paper also presents a CDN-structured critique of Gherkin (Cognitive Dimensions of Notations); eight of fourteen dimensions are rated problematic or unsupported. The tool, corpus, labelled pairs, rubric, and pipeline are released under permissive licences.

Intent-based network management automates 6G service lifecycles, but existing fulfilment and assurance approaches require traffic inspection, per-flow tracking, or vendor-internal telemetry. These requirements conflict with privacy constraints in multi-tenant networks and vendor opacity in O-RAN deployments. We present an architecture that provisions resources from declared intent categories without traffic inspection and verifies fulfilment using only cell-level standardised PM counters at the O1 interface. A data-processing inequality bounds resource-allocation leakage about traffic content by log_2 K bits for K categories. Intent-traffic unlinkability and node-opaque verification hold by construction. If verification requires at least q cells per category among M cells, the ceiling becomes log_2 lfloor M/q rfloor bits. This bound covers the category/resource channel, not total inference from PM counters. When individual records add state-independent noise to the category aggregate, the category-mean verifier is at least as powerful as any per-agent verifier. We map the architecture to the 3GPP intent lifecycle and O-RAN Non-RT RIC. On production PM data from four operator networks, the category-mean score has higher AUC on three networks and comparable AUC on the fourth under category-wide replacement, while per-cell screening suits sparse faults. These injection-based experiments do not establish the theorem's observation premise. Within-period cell co-movement limits a category mean to the evidence of 6 to 14 independent cells, and category-level verifiers need per-category calibration.

Benchmarks like MMLU suggest flagship language models approach factuality saturation above 90\%. LLMpedia shows this picture is incomplete. We materialize {sim}1.3M encyclopedia articles entirely from parametric memory across three model families, then audit every claim against Wikipedia and curated web evidence. For gpt-5-mini, the verifiable true rate is 68.4\% on Wikipedia-covered subjects - more than 21\,pp below MMLU - and the gap is driven by unverifiability (30.5\%), not refutation (1.2\%). Beyond Wikipedia, frontier articles audited against curated web evidence reach 57.6\%; Wikipedia covers only 56.7\% of model-surfaced subjects, and three model families overlap in just 7.3\% of subject choices. In a retrieval-trap benchmark inspired by prior analysis of Grokipedia, LLMpedia is more factual at roughly half the textual similarity to Wikipedia. Every prompt, article, and verdict is released. Data, code, interface: https://llmpedia.net.

Consumer research costs companies billions annually yet suffers from panel biases and limited scale. Large language models (LLMs) offer an alternative by simulating synthetic consumers, but produce unrealistic response distributions when asked directly for numerical ratings. We present semantic similarity rating (SSR), a method that elicits textual responses from LLMs and maps these to Likert distributions using embedding similarity to reference statements. Testing on an extensive dataset comprising 57 personal care product surveys conducted by a leading corporation in that market (9,300 human responses), SSR achieves 90% of human test-retest reliability while maintaining realistic response distributions (KS similarity > 0.85). Additionally, these synthetic respondents provide rich qualitative feedback explaining their ratings. This framework enables scalable consumer research simulations while preserving traditional survey metrics and interpretability.

Click-Through Rate (CTR) prediction is a crucial task in recommendation systems, online searches, and advertising platforms, where accurately capturing users' real interests in content is essential for performance. However, existing methods heavily rely on ID embeddings, which fail to reflect users' true preferences for content such as images and titles. This limitation becomes particularly evident in cold-start and long-tail scenarios, where traditional approaches struggle to deliver effective results. To address these challenges, we propose a novel Multi-modal Content Interest Modeling paradigm (MIM), which consists of three key stages: Pre-training, Content-Interest-Aware Supervised Fine-Tuning (C-SFT), and Content-Interest-Aware UBM (CiUBM). The pre-training stage adapts foundational models to domain-specific data, enabling the extraction of high-quality multi-modal embeddings. The C-SFT stage bridges the semantic gap between content and user interests by leveraging user behavior signals to guide the alignment of embeddings with user preferences. Finally, the CiUBM stage integrates multi-modal embeddings and ID-based collaborative filtering signals into a unified framework. Comprehensive offline experiments and online A/B tests conducted on the Taobao, one of the world's largest e-commerce platforms, demonstrated the effectiveness and efficiency of MIM method. The method has been successfully deployed online, achieving a significant increase of +14.14% in CTR and +4.12% in RPM, showcasing its industrial applicability and substantial impact on platform performance. To promote further research, we have publicly released the code and dataset at https://pan.quark.cn/s/8fc8ec3e74f3.

Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we offered free access to ChatGPT for online users in exchange for their affirmative, consensual opt-in to anonymously collect their chat transcripts and request headers. From this, we compiled WildChat, a corpus of 1 million user-ChatGPT conversations, which consists of over 2.5 million interaction turns. We compare WildChat with other popular user-chatbot interaction datasets, and find that our dataset offers the most diverse user prompts, contains the largest number of languages, and presents the richest variety of potentially toxic use-cases for researchers to study. In addition to timestamped chat transcripts, we enrich the dataset with demographic data, including state, country, and hashed IP addresses, alongside request headers. This augmentation allows for more detailed analysis of user behaviors across different geographical regions and temporal dimensions. Finally, because it captures a broad range of use cases, we demonstrate the dataset's potential utility in fine-tuning instruction-following models. WildChat is released at https://wildchat.allen.ai under AI2 ImpACT Licenses.

Evaluating the factuality of long-form text generated by large language models (LMs) is non-trivial because (1) generations often contain a mixture of supported and unsupported pieces of information, making binary judgments of quality inadequate, and (2) human evaluation is time-consuming and costly. In this paper, we introduce FActScore (Factual precision in Atomicity Score), a new evaluation that breaks a generation into a series of atomic facts and computes the percentage of atomic facts supported by a reliable knowledge source. We conduct an extensive human evaluation to obtain FActScores of people biographies generated by several state-of-the-art commercial LMs -- InstructGPT, ChatGPT, and the retrieval-augmented PerplexityAI -- and report new analysis demonstrating the need for such a fine-grained score (e.g., ChatGPT only achieves 58%). Since human evaluation is costly, we also introduce an automated model that estimates FActScore, using retrieval and a strong language model, with less than a 2% error rate. Finally, we use this automated metric to evaluate 6,500 generations from a new set of 13 recent LMs that would have cost $26K if evaluated by humans, with various findings: GPT-4 and ChatGPT are more factual than public models, and Vicuna and Alpaca are some of the best public models.

Generative search engines directly generate responses to user queries, along with in-line citations. A prerequisite trait of a trustworthy generative search engine is verifiability, i.e., systems should cite comprehensively (high citation recall; all statements are fully supported by citations) and accurately (high citation precision; every cite supports its associated statement). We conduct human evaluation to audit four popular generative search engines -- Bing Chat, NeevaAI, perplexity.ai, and YouChat -- across a diverse set of queries from a variety of sources (e.g., historical Google user queries, dynamically-collected open-ended questions on Reddit, etc.). We find that responses from existing generative search engines are fluent and appear informative, but frequently contain unsupported statements and inaccurate citations: on average, a mere 51.5% of generated sentences are fully supported by citations and only 74.5% of citations support their associated sentence. We believe that these results are concerningly low for systems that may serve as a primary tool for information-seeking users, especially given their facade of trustworthiness. We hope that our results further motivate the development of trustworthy generative search engines and help researchers and users better understand the shortcomings of existing commercial systems.

Retrieval-augmented generation (RAG) spans lexical and dense retrieval, graph-based indexing, and agentic search, but these paradigms are usually evaluated on different benchmarks at one corpus size, leaving their accuracy-cost scaling unclear. To bridge this gap, we present a controlled study that varies corpus size along 28 strictly nested tiers spanning roughly 450-fold, while holding questions and a fixed bedrock of relevant and adversarial documents unchanged. Under one reader model and one judging protocol, we measure official accuracy, construction and query tokens, and latency. The results reveal a scale-dependent crossover rather than an unconditional winner. File-System Agent leads at the smallest shared tiers, but its sequential exploration costs 39 times more query tokens at the bedrock and becomes less effective as the search space grows. Around 10 million corpus tokens, BM25 overtakes it and leads at every larger shared tier, with a margin approaching 20 points at full scale. BM25 also anchors the low-cost end of the Pareto frontier without LLM-based construction. Dense retrieval remains efficient but less accurate, whereas graph-based RAG encounters construction walls before deployment scale and its scalable variants remain below BM25 at shared tiers. Overall, corpus growth increasingly favors global candidate ranking: lexical retrieval is the strongest scalable default, while agentic reasoning works best after ranked discovery rather than in place of it.